It was brought up on the conference call today to capture the work
Travis is doing to document mod_fifo and get it into confluence for the
user level documentation.
Initial items:
1. Document types of installation of how call center-like users can
setup multiple queues, priorities, and skill based agent selection.
2. on-hook vs off-hook agents
3. music on hold, break in announcements, place in line
4. call distribution or agent selection strategies
5. events fired during call flow
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William King
wking(a)freeswitch.org
FreeSWITCH Solutions, LLC
PO BOX 2531
Brookfield, WI 53008-2531
Twitter: @FreeSWITCH , @quentusrex
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Skype:quentusrex