April 2019 - FreeSWITCH-users - FreeSWITCH Mailing Lists

XML syntax question
by Sean Devoy 17 Apr '19

17 Apr '19

Hi, I have a dial plan entry that dials 5 extensions, so it is get quite long. In this line: <action application="bridge" data="sofia/internal... ... ... very long" /> Can the data="" part wrap to the next line for readability? Also, is there a better solution to dialing 5 extensions at the same time (for the first to pick it up)? Thanks, Sean

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force stop play_and_get_digits via ESL
by Joel Serrano 16 Apr '19

16 Apr '19

Hi, I'm trying to build an app interacting with FS via ESL (inbound, my app is the client). At some point during a call I: ... ... - wait for channel_answer event - start avmd - execute play_and_get_digits ... ... how can I force stop/break/cancel/exit the play_and_get_digits? In async I receive the event "avmd::beep", and I'd like to instruct FS to stop the play_and_get_digits right away, but I can't seem to do it using uuid_break, it only stops the current audio being played but the application continues Any suggestions? Thanks, Joel.

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Sound File Locations
by Sean Devoy 16 Apr '19

16 Apr '19

Hi, I am upgrading to the current version from a very old build. I am having trouble with my IVR recordings. I have searched confluence, but not found the relevant page. The demo files just says "relative to the sounds folder". I cannot find it/them. Where are the sound files? VM sound files? Where should I put my IVR sound files and what path should I use in the IVR menu? Thanks for your help. Sean

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Call center - leave a number for a call back
by Moshe Rosenberg 15 Apr '19

15 Apr '19

Hi I am trying to set up that there should be an announcement in a call center que if you would like a call back please enter your number now and the system should either email this info or automatically call back when the agent becomes available I can't seem to find this in freeswitch

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Re: [Freeswitch-users] Internal Sofia Hang
by Brian West 15 Apr '19

15 Apr '19

https://freeswitch.org/confluence/display/FREESWITCH/Debugging+Freeswitch Without the gcore and resulting backtrace its hard to tell. /b On Mon, Apr 15, 2019 at 6:17 AM Amit Nakum <amit.nakum2009(a)gmail.com> wrote: > Dear Team, > > My internal sofia get hang.I try sofia configuration with sqlite as well > as mysql but same result. > > current scenario is as per below. > > I am using Freeswitch 1.8.5 64 in Server version: 5.5.60-MariaDB Server. > I am facing strange issue, internal sofia stop processing incoming calls, > during this time I can see incoming sip packets which reach to network > using ngrep command but sofia is not responding to any sip message. > > After restarting sofia its start processing again, and after few hour > again it stop process sip message. > > I am using mysql only for directory and core thru crul. Its simple SIP to > SIP call. no other database operation like cdr insertion etc. > > Server configuraton is below. > > I have install freeswitch 1.8.5.5 on centos7 on vpsdime cloud server. > > Here is output of uname -a " Linux 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri > Feb 1 14:54:57 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux" > > output of sed '/^$/!H;/^$/x;$!d' /proc/cpuinfo > processor : 7 > vendor_id : GenuineIntel > cpu family : 6 > model : 62 > model name : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz > stepping : 4 > microcode : 0x1 > cpu MHz : 2999.998 > cache size : 16384 KB > physical id : 0 > siblings : 8 > core id : 7 > cpu cores : 8 > apicid : 7 > initial apicid : 7 > fpu : yes > fpu_exception : yes > cpuid level : 13 > wp : yes > flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca > cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx pdpe1gb rdtscp lm > constant_tsc arch_perfmon rep_good > nopl xtopology eagerfpu pni pclmulqdq ssse3 cx16 pcid sse4_1 sse4_2 x2apic > popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor lahf_lm > fsgsbase tsc_adjust smep erms xsaveopt a > rat > bogomips : 5999.99 > clflush size : 64 > cache_alignment : 64 > address sizes : 40 bits physical, 48 bits virtual > power management > > free -g > total used free shared buff/cache > available > Mem: 31 0 22 1 7 > 28 > Swap: 1 0 1 > > > Concurrent calls :30 > > Please help to resolved. > > > On Sun, Apr 14, 2019 at 4:22 AM Brian West <brian(a)freeswitch.com> wrote: > >> Contact coreteam(a)freeswitch.org >> >> /b >> >> On Sat, Apr 13, 2019 at 15:29 Amit Nakum <amit.nakum2009(a)gmail.com> >> wrote: >> >>> Hello Team, >>> >>> Earlier we have same issue in sqlite so i decide to switch to mysql but >>> same issue i face with mysql. >>> >>> I dont think postgres will solved this issue. >>> >>> Please guide other solution and how to debug this issue more. >>> >>> >>> On Tue, Apr 9, 2019 at 8:56 AM Alexey Sibyakin <alex(a)freeswitch.com> >>> wrote: >>> >>>> Hello, >>>> >>>> Short answer: use Postgres, MySQL/MariaDB is known to have deadlocks in >>>> threaded workloads. >>>> >>>> Regards, >>>> >>>> Alex >>>> >>>> Alex Sibyakin | Support Engineer SignalWire | 228 Hamilton Ave 3rd >>>> Floor, Palo Alto, CA 94303 >>>> <https://maps.google.com/?q=228+Hamilton+Ave+3rd+Floor,+Palo+Alto,+CA+94303&…> >>>> Email: alex(a)freeswitch.com Website: https://www.signalwire.com >>>> >>>> >>>> >>>> On Tue, Apr 9, 2019 at 6:53 AM Amit Nakum <amit.nakum2009(a)gmail.com> >>>> wrote: >>>> >>>>> Hello Team, >>>>> >>>>> You must be a member of this list to send messages to the list. >>>>> >>>>> >>>>> >>>>> >>>>> Dear Team, >>>>> >>>>> I am using Freeswitch 1.8.5 64 in Server version: 5.5.60-MariaDB >>>>> Server. I am facing strange issue, internal sofia stop processing incoming >>>>> calls, during this time I can see incoming sip packets which reach to >>>>> network using ngrep command but sofia is not responding to any sip message. >>>>> >>>>> After restarting sofia its start processing again and after few >>>>> houragain it stop process sip message. >>>>> >>>>> We have install freeswitch 1.5.5 on centos7 on vpsdime cloud server. >>>>> >>>>> Here is output of uname -a " Linux 3.10.0-957.5.1.el7.x86_64 #1 SMP >>>>> Fri Feb 1 14:54:57 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux" >>>>> >>>>> output of sed '/^$/!H;/^$/x;$!d' /proc/cpuinfo >>>>> processor : 7 >>>>> vendor_id : GenuineIntel >>>>> cpu family : 6 >>>>> model : 62 >>>>> model name : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz >>>>> stepping : 4 >>>>> microcode : 0x1 >>>>> cpu MHz : 2999.998 >>>>> cache size : 16384 KB >>>>> physical id : 0 >>>>> siblings : 8 >>>>> core id : 7 >>>>> cpu cores : 8 >>>>> apicid : 7 >>>>> initial apicid : 7 >>>>> fpu : yes >>>>> fpu_exception : yes >>>>> cpuid level : 13 >>>>> wp : yes >>>>> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge >>>>> mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx pdpe1gb >>>>> rdtscp lm constant_tsc arch_perfmon rep_good >>>>> nopl xtopology eagerfpu pni pclmulqdq ssse3 cx16 pcid sse4_1 sse4_2 >>>>> x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor >>>>> lahf_lm fsgsbase tsc_adjust smep erms xsaveopt a >>>>> rat >>>>> bogomips : 5999.99 >>>>> clflush size : 64 >>>>> cache_alignment : 64 >>>>> address sizes : 40 bits physical, 48 bits virtual >>>>> power management >>>>> >>>>> free -g >>>>> total used free shared buff/cache >>>>> available >>>>> Mem: 31 0 22 1 7 >>>>> 28 >>>>> Swap: 1 0 1 >>>>> >>>>> >>>>> Concurrent calls :30 >>>>> >>>>> Please help to resolved. >>>>> >>>>> >>>>> >>>>> >>>>> _________________________________________________________________________ >>>>> Professional FreeSWITCH Services >>>>> sales(a)freeswitch.com >>>>> https://freeswitch.com >>>>> >>>>> Official FreeSWITCH Sites >>>>> https://freeswitch.com/oss >>>>> https://freeswitch.org/confluence >>>>> https://cluecon.com >>>>> >>>>> FreeSWITCH-users mailing list >>>>> FreeSWITCH-users(a)lists.freeswitch.org >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>> UNSUBSCRIBE: >>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>> https://freeswitch.com >>>> >>>> >>>> _________________________________________________________________________ >>>> Professional FreeSWITCH Services >>>> sales(a)freeswitch.com >>>> https://freeswitch.com >>>> >>>> Official FreeSWITCH Sites >>>> https://freeswitch.com/oss >>>> https://freeswitch.org/confluence >>>> https://cluecon.com >>>> >>>> FreeSWITCH-users mailing list >>>> FreeSWITCH-users(a)lists.freeswitch.org >>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>> UNSUBSCRIBE: >>>> http://lists.freeswitch.org/mailman/options/freeswitch-users >>>> https://freeswitch.com >>> >>> _________________________________________________________________________ >>> Professional FreeSWITCH Services >>> sales(a)freeswitch.com >>> https://freeswitch.com >>> >>> Official FreeSWITCH Sites >>> https://freeswitch.com/oss >>> https://freeswitch.org/confluence >>> https://cluecon.com >>> >>> FreeSWITCH-users mailing list >>> FreeSWITCH-users(a)lists.freeswitch.org >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> https://freeswitch.com >> >> -- >> >> Brian West | Co-founder and Developer >> >> Need Commercial support? email sales(a)freeswitch.com >> >> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045 >> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&e…> >> >> Email: brian(a)freeswitch.com >> >> Mobile: 918-424-9378 >> >> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/> >> >> [image: https://www.facebook.com/signalwireinc?src=email] >> <https://www.facebook.com/freeswitch> [image: >> https://twitter.com/freeswitch] <https://twitter.com/freeswitch> >> _________________________________________________________________________ >> Professional FreeSWITCH Services >> sales(a)freeswitch.com >> https://freeswitch.com >> >> Official FreeSWITCH Sites >> https://freeswitch.com/oss >> https://freeswitch.org/confluence >> https://cluecon.com >> >> FreeSWITCH-users mailing list >> FreeSWITCH-users(a)lists.freeswitch.org >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >> https://freeswitch.com > > -- Brian West | Co-founder and Developer Need Commercial support? email sales(a)freeswitch.com FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045 <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&e…> Email: brian(a)freeswitch.com Mobile: 918-424-9378 Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/> [image: https://www.facebook.com/signalwireinc?src=email] <https://www.facebook.com/freeswitch> [image: https://twitter.com/freeswitch] <https://twitter.com/freeswitch>

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external profile has no audio and drops after 23 sec
by Hossein Gholizadeh 15 Apr '19

15 Apr '19

Hello guys ... my calls on external profile has no audio and drops after 23 seconds always and gives me ACK_Timeout ... i didn't have this problem on last versio i was using but after updating with same configs i encountered with this problem.I have searched over the net and every comments was about ext-sip-ip and ext-rtp-ip in external profile.Also playback is not working too i mean there is no sound when playing wav file.I'm not a network or administrator and really need your help.i'm providing my last call log here.PLEASE Help! this is my last call log:https://pastebin.com/gqNMkbHt Best Regards

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Internal Sofia Hang
by Amit Nakum 15 Apr '19

15 Apr '19

Hello Team, You must be a member of this list to send messages to the list. Dear Team, I am using Freeswitch 1.8.5 64 in Server version: 5.5.60-MariaDB Server. I am facing strange issue, internal sofia stop processing incoming calls, during this time I can see incoming sip packets which reach to network using ngrep command but sofia is not responding to any sip message. After restarting sofia its start processing again and after few houragain it stop process sip message. We have install freeswitch 1.5.5 on centos7 on vpsdime cloud server. Here is output of uname -a " Linux 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux" output of sed '/^$/!H;/^$/x;$!d' /proc/cpuinfo processor : 7 vendor_id : GenuineIntel cpu family : 6 model : 62 model name : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz stepping : 4 microcode : 0x1 cpu MHz : 2999.998 cache size : 16384 KB physical id : 0 siblings : 8 core id : 7 cpu cores : 8 apicid : 7 initial apicid : 7 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon rep_good nopl xtopology eagerfpu pni pclmulqdq ssse3 cx16 pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor lahf_lm fsgsbase tsc_adjust smep erms xsaveopt a rat bogomips : 5999.99 clflush size : 64 cache_alignment : 64 address sizes : 40 bits physical, 48 bits virtual power management free -g total used free shared buff/cache available Mem: 31 0 22 1 7 28 Swap: 1 0 1 Concurrent calls :30 Please help to resolved.

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billmsec and billsec round
by morfair＠gmail.com 15 Apr '19

15 Apr '19

Hello all! Help please with billsec variable, how to it calculate? In my accounting store I have a sets: billsec; billmsec 7 7820 7 7360 33 33360 38 38020 59 58900 26 25840 87 86400 How to calculate billsec? What algorithm is used for round billmsec? P.S.: Sorry for my English.

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About Callcenter issue
by 王聡 15 Apr '19

15 Apr '19

Hey all, I’m trying to build a callcenter based on freeswitch with 10 peers, each calls will bridge to all peers with bridge command and first answered peer win the call. In most situations it works well, but sometimes the call couldn’t be established when 2 peers answered in one time. FreeSWITCH log showed a 15sec waiting after the bridge, but none of the peers received the call successfully. The call had terminated after timeout. Is there any suggestions for this problem? Environment info: Server: FreeSWITCH 1.8.5 Client: Bria 5 Regards. C.Wang

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No Video in conference video mux mode with VP8
by Faisal Hanif 15 Apr '19

15 Apr '19

Hi Geeks, I have a conference with video-mode mux and I have proper mixed video with H264 but with VP8 only empty canvas sent by FreeSWITCH. Echo test and video-mode passthrough send proper video with VP8. Any idea what's wrong here? Regards, Faisal

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