- FreeSWITCH-users - FreeSWITCH Mailing Lists

IVR not available with iLBC
by Vincent Xia 30 Oct '13

30 Oct '13

i have configured FS to use iLBC for audio CODEC, it works perfect for any ordinary calls, but when making calls to IVR, the calls hangs up immediately after being established, the log on FS consloe is: [WARNING] mod_sofia.c:1279 Asynchronous PTIME not supported, changing our end from 20 to 30 [WARNING] switch_core_codec.c:704 Codec iLBC Exists but not at the desired implementation. 8000hz 30ms [ERR] sofia_glue.c:3062 Can't load codec? is it the problem that iLBC could not decode and play IVR sound files? so should i convert the .wav IVR sound files to iLBC format, or is there any better solutions since i may have to maintain two sets of sound files, one for iLBC and the other for other codecs as PCMU?

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FS 1.2.x mod_cdr_csv change creation mode
by Karsten Horsmann 30 Oct '13

30 Oct '13

Hello, the default creation mode of cdr csv files are 0600. Is there an configuration parameter to change that creation mode to 0640? -- Kind Regards *Karsten Horsmann*

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Prevent parking on top of another call
by Spencer Thomason 30 Oct '13

30 Oct '13

Hello, Does anyone have any suggestions as to prevent a blind transfer from parking on top of another call when using valet parking? Thanks! Spencer

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ClueCon Weekly News and Notes
by Ken Rice 29 Oct '13

29 Oct '13

Hey Guys, We had a great ClueCon Weekly Last week with Cal Leeming. This week we will be following up on last weeks Information with new information! Join us Wed at 1PM Eastern, 10AM Pacific via sip:888@conference.freeswitch.org or for other access see http://fs0.us/call888 And for all your social networking needs don¹t forget to join our circles on G+, our Group on FaceBook, and Follow us on Twitter! G+ ClueCon : http://fs0.us/cluecon-gplus FB ClueCon : http://fs0.us/cluecon-fb G+ FreeSwitch : http://fs0.us/freeswitch-gplus FB FreeSWITCH : http://fs0.us/freeswitch-fb Twitter : @FreeSWITCH_WIRE Have a Great Week! Ken -- Ken http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org irc.freenode.net #freeswitch

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Re: [Freeswitch-users] UK SIP Trunk providers
by Alex Kinch 29 Oct '13

29 Oct '13

Hi Cal > @Cal not sure what AQL ratecard you're looking at that charges 26ppm for > UK > > Mobile Orange, I'd hazard a guess you need to divide that by 10? Even > when > > you do that's still a little on the expensive side for wholesale. > > Take a look at http://www.aql.com/telecoms/site/aql_tariff.pdf > Page 257, peak is £0.128, off peak is £0.269. > > I asked them about this before and they said "the majority of our > customers make calls during the day, so we charge more during the > evenings". > > I lol'd hard. > That has to be an old rate card from not a million years ago when off-peak was more expensive than peak for a while. Even now, that peak rate is quite expensive for retail. Then again, they've probably got customers paying it, so that's a nice healthy margin :) As for the rest of my points, wasn't aimed at you personally Cal - more to the thread in general. The point still stands though that there's no wrong or right solution, it all depends on the requirements. Cheers, Alex

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gateways testing DNS SRV records
by Karl Schmidt 29 Oct '13

29 Oct '13

I'm trying to figure out a way to see if a freeswitch gateway respects SRV records. I've been trying different sofia commands without finding the IP that it is using. sofia_dig returns just the A records. To be clear - let's say you are using example.com as your DID and have a gateway set up. The provider should have SRV records so that there can be graceful failures. To see the IPs to use - do dig SRV _sip._upd.example.com So my precise question is how to see the IP freeswitch is using for a gateway. (I'm assuming that freeswitch knows how to use SRV records?) -------------------------------------------------------------------------------- Karl Schmidt EMail Karl(a)xtronics.com Transtronics, Inc. WEB http://secure.transtronics.com 3209 West 9th Street Ph (785) 841-3089 Lawrence, KS 66049 FAX (785) 841-0434 It’s no wonder that truth is stranger than fiction. Fiction has to make sense. Mark Twain --------------------------------------------------------------------------------

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ERR] switch_rtp.c:2968 Error starting timer [soft], async RTP disabled
by Mario G 29 Oct '13

29 Oct '13

Can anyone point me in the right direction on what could cause this message that occurs when paging using G722 and only when using G722? Traces and debug logs have no additional information than the normal log. ERR] switch_rtp.c:2968 Error starting timer [soft], async RTP disabled Mario G

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perlmod ESL RPM
by Ali Pey 29 Oct '13

29 Oct '13

Hello, Is it possible to install perlmod for ESL using an RPM package? i.e. is there an RPM package that has perlmod for ESL? Thanks, Ali Pey

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Re: [Freeswitch-users] UK SIP Trunk providers
by Alex Kinch 29 Oct '13

29 Oct '13

I don't often post on this list (which is why I'm replying to the digest - apologies if we've moved on since then), but I just wanted to comment on a few things in this thread. @Richard - when you talk about SIP trunks, it's probably best if you clarify whether you're looking for a 'retail' solution e.g. something you can use yourself in an office environment for a PBX, FS box, etc or resell to clients that want to do the same) or wholesale - whereby you're going to be aggregating traffic from multiple customers via SIP trunks, hosted PBX, etc etc. There'll be a few differences both technically and commercially between these two offerings - e.g. most wholesale providers will only deliver inbound traffic to a SIP URI, and will more often than not expect traffic to originate from one or more static IP addresses. @Cal not sure what AQL ratecard you're looking at that charges 26ppm for UK Mobile Orange, I'd hazard a guess you need to divide that by 10? Even when you do that's still a little on the expensive side for wholesale. Wholesale providers charge minimums as they are, as the name suggests, wholesale. They are high volume low margin operations, and often don't sell 'retail' services direct to the public - e.g. Magrathea, Simwood - and will (last time I checked) require you to sign a declaration that you qualify to be a wholesale customer. Gamma, BT, Kingston etc obviously do have retail offerings but also have separate wholesale divisions. Gamma and BT (and I'd imagine Kingston too) will also provide you retail services that you can white label and sell on to your customers under your own brand - no equipment required. Companies like Gradwell, AQL (who jointly own a third party called Telephony Services, who you might have come across), SureVoip, SipGate are (in my humblest opinion) retail providers. They may also have white label offerings like the above. Now... if after all that you fit into the wholesale customer category, you might want to split your requirements into UK and international, and again split inbound (numbering) from outbound. Why? Because as (I believe) Andrew said, there's no one service that'll meet all your needs. Example: Voxbone will happily provide you numbers in umpteen countries, but you'll find that they're i) expensive for UK numbering (actually they're expensive full stop, but that's just my personal opinion), ii) there is a minimum spend, and iii) they won't help you much with your outbound requirements (except for 999/112/911 etc traffic in a few countries). Likewise, Magrathea and Simwood wouldn't be a bad choice for UK numbers, but if you want numbering in the US, Australia, etc, they're probably not going to be able to help. As for BT IP Exchange, let's leave that discussion for another day, but suffice to say it's not a regulated interconnect product - so comparing a provider who hosts their numbering on BT IPX with one that leverages TDM connectivity to BT is like comparing apples to oranges both technically and commercially. I'm not going to tag on a plug for my company to this thread as it'd be bad etiquette - but ping me a mail off-list if you want to chat further. Cheers, Alex On 29 October 2013 12:35, <freeswitch-users-request(a)lists.freeswitch.org>wrote: > > ---------- Forwarded message ---------- > From: "Cal Leeming [Simplicity Media Ltd]" < > cal.leeming(a)simplicitymedialtd.co.uk> > To: FreeSWITCH Users Help <freeswitch-users(a)lists.freeswitch.org> > Cc: > Date: Tue, 29 Oct 2013 12:34:52 +0000 > Subject: Re: [Freeswitch-users] UK SIP Trunk providers > I would advise against AQL for wholesale services, they are just another > reseller aggregate but with *significantly* higher rates (26p/min to UK > orange, what?!) > > Their technical sales team are also difficult to work with, the majority > of people I spoke to there clearly did not understand the product they were > selling. > > Avoid. > > Cal > > > On Tue, Oct 29, 2013 at 10:59 AM, Ben Langfeld <ben(a)langfeld.co.uk> wrote: > >> Just curious where you guys see AQL fitting in that categorisation? I've >> used them in the past and they seem good. I also thought they were one of >> the bigger providers in the UK, but since no-one has mentioned them... >> >> >> On 29 October 2013 07:39, Andrew Cassidy <andrew(a)cassidywebservices.co.uk >> > wrote: >> >>> I think the point to be made here is that your choice should be >>> determined by your requirements and budget. As we know neither of those, we >>> can't give you specific recommendations. >>> >>> The majority of people I encounter use 'consumer' grade services, with >>> or without their own equipment as necessary. That said these are largely >>> small businesses. >>> >>> In all seriousness there's always a best tool for the job and no one >>> service that'll meet all needs. >>> >>> >>> On 29 October 2013 08:42, Cal Leeming [Simplicity Media Ltd] < >>> cal.leeming(a)simplicitymedialtd.co.uk> wrote: >>> >>>> Let's be clear on definitions here; >>>> >>>> BT, Kingston - Top of the food chain, only financially viable for those >>>> with lots of cash and traffic >>>> Magrathea, Simwood, Gamma - Designed for wholesale, scalable to many >>>> millions of minutes per month. >>>> SipGate, SureVoip, Gradwell, GBC - These providers are designed for >>>> consumers, only necessary if you are not running your own equipment >>>> NumberGroup, Sol4 - they are essentially a reseller aggregate, or to be >>>> more blunt, an unnecessary middleman >>>> >>>> If someone is running their own switch, why would you want to go with a >>>> consumer grade service which not only limits your CLI capabilities, but >>>> also increases complexity, affects latency and inflates call rates. >>>> Likewise, why would you go through a middleman when you could just go >>>> direct to the supplier with no minimum spend on outbound traffic? Though >>>> typically inbound does require a small min spend of around £50/month (which >>>> is tiny in comparison with VoxBone who charge a min spend of around >>>> £600/month [needs clarification]), which is really the only valid reason >>>> (that I can think of right now) to go with any of these reseller aggregates. >>>> >>>> Cal >>>> >>>> >>>> On Tue, Oct 29, 2013 at 8:05 AM, Andrew Cassidy < >>>> andrew(a)cassidywebservices.co.uk> wrote: >>>> >>>>> Magrathea are pretty much the industry standard for volume. >>>>> >>>>> Depending on your requirements, there are many others such as SipGate >>>>> and Gradwell. There are also people from at least 3 UK trunk providers in >>>>> this list, including SureVoip, NumberGroup and PowerTel. >>>>> >>>>> >>>>> On 29 October 2013 00:29, Cal Leeming [Simplicity Media Ltd] < >>>>> cal.leeming(a)simplicitymedialtd.co.uk> wrote: >>>>> >>>>>> Hi Richard, >>>>>> >>>>>> This topic was discussed a few months back, you can read the thread >>>>>> here; >>>>>> >>>>>> >>>>>> http://markmail.org/message/xdjhmpkzd7txndji#query:+page:1+mid:ncuirf776l5h… >>>>>> >>>>>> http://freeswitch-users.2379917.n2.nabble.com/DID-providers-any-thoughts-ja… >>>>>> >>>>>> Since my last post, our chosen UK providers are Magrathea and Simwood. >>>>>> >>>>>> This inter-op was over a period of 6 months but based on low traffic >>>>>> (<=500 calls a month), so others with higher throughput may wish to >>>>>> chime in. >>>>>> >>>>>> Magrathea - Over a period of one month, I've not had a single >>>>>> problematic call, routing/quality is always good, and they seem to >>>>>> have almost every dialing code possible for DIDs. I have not dealt >>>>>> with their technical staff yet, but their sales people were friendly >>>>>> and knowledgeable. >>>>>> >>>>>> Simwood - Over a period of two months, I had 2 call routing issues to >>>>>> international destinations and they are missing at least one number >>>>>> range (Bournemouth). However it's worth noting that Simwood were very >>>>>> quick to help, they identified the routing problem within 5 minutes of >>>>>> me reporting it, and despite being a low profit customer they treated >>>>>> us as a high priority. I've also spoken to numerous staff there, they >>>>>> always come across as friendly and, more importantly, competent. I >>>>>> would have no problem recommending Simwood to others. >>>>>> >>>>>> For international routing - I'm still in the process of reviewing >>>>>> TelServ and Flowroute, I'd like to use Voxbone but their min spend is >>>>>> too high for us. >>>>>> >>>>>> I cannot choose between Sim/Mag, they are both extremely good >>>>>> companies - use both (redundancy is a good thing anyway!) >>>>>> >>>>>> Cal >>>>>> >>>>>> On Mon, Oct 28, 2013 at 10:34 PM, Richard Mace < >>>>>> richard.mace(a)gmail.com> wrote: >>>>>> > Hi, >>>>>> > Can anyone recommend any SIP trunk providers, ideally based in the >>>>>> UK? >>>>>> > >>>>>> > Thanks >>>>>> > >>>>>> > Richard >>>>>> > >>>>>> >>>>>

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UK SIP Trunk providers
by Richard Mace 29 Oct '13

29 Oct '13

Hi, Can anyone recommend any SIP trunk providers, ideally based in the UK? Thanks Richard

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