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Newbie question about Polycom presence / BLF with productivity license.
by Michel Py 29 Apr '11

29 Apr '11

Hi guys, I'm reading the following page: http://wiki.freeswitch.org/wiki/Polycom_Presence_Setup <http://wiki.freeswitch.org/wiki/Polycom_Presence_Setup> and I'm trying to make it work the "attendant" way. The phone is a 601 with 3.1.7.0134. I think the productivity license is installed correctly, both because I see the phone loading the file in the logs and that I enabled corporate directory in sip_317.cfg and I see it in menu - settings - basic - preferences. I made the mac-address-settings.cfg file as outlined, and none of the attendant things even displays on the phone. What am I missing there? Where do I start the troubleshooting? Thanks Michel.

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SIP external profile - Error looking up host name
by Anton VG 29 Apr '11

29 Apr '11

Looks like a nasty bug. Until I have put a gateway IP in realm sip_profiles/external - FS gives a DNS error and will not register Freeswitch - fresh GIT At the same time I can resolve a dns record via nslookup (note real domain name was replaced by name.tld and real IP by X.X.X.) freeswitch@host1> version FreeSWITCH Version 1.0.head (git-adffe07 2011-04-23 23-52-03 -0400) host1# nslookup > set type=any > name.tld Server: X.X.X.X Address: X.X.X.X#53 name.tld origin = name.tld mail addr = anton.name.tld serial = 9110229 refresh = 10800 retry = 3600 expire = 259200 minimum = 86400 Name: name.tld Address: X.X.X.33 name.tld nameserver = ns1.name.tld name.tld nameserver = ns2.name.tld > _sip._udp.name.tld Server: X.X.X.7 Address: X.X.X.7#53 _sip._udp.name.tld service = 0 1 5060 X.X.X.33.name.tld. > tcpdump for FS requests gives the following 12:24:12.135842 IP 192.168.100.12.34358 > X.X.X.X.53: 20007+ SRV? _sip._udp.name.tld. (34) 12:24:12.136423 IP X.X.X.X.53 > 192.168.100.12.34358: 20007* 1/2/3 SRV X.X.X.X.name.tld.:5060 0 1 (170) 12:24:12.136505 IP 192.168.100.12.34358 > X.X.X.X.53: 20263+ A? name.tld. (24) 12:24:12.136995 IP X.X.X.X.53 > 192.168.100.12.34358: 20263* 1/2/2 A X.X.X.X (120) Fs sofia debug gives the following: freeswitch@host1> sofia profile external register name.tld +OK freeswitch@skype1> nua: nh_create_handle: entering nua: nua_handle_bind: entering 2011-04-28 12:25:53.145595 [NOTICE] sofia_reg.c:367 Registering name.tld nua: nua_register: entering nua(0x169afe0): sent signal r_register nua(0x169afe0): recv signal r_register nua: nua_stack_set_params: entering soa_clone(static::0x1669f30, 0x1659f50, 0x169afe0) called soa_set_params(static::0x7f4330030580, ...) called soa_set_params(static::0x7f4330030580, ...) called nua(0x169afe0): adding register usage nta_leg_tcreate(0x7f4338036980) nta: selecting scheme sip sres_cache_get(0x7f433000ac10, SRV, "_sip._udp.name.tld.") called nta: for "name.tld" query "_sip._udp.name.tld" SRV sres_query(0x7f433002ed40, 0x7f4338035d20, SRV, "_sip._udp.name.tld") called sres_send_dns_query(0x7f433002ed40, 0x7f433800aa40) called sres_send_dns_query(0x7f433002ed40, 0x7f433800aa40) id=10068 SRV _sip._udp.name.tld (to [X.X.X.7]:53) sres_resolver_receive(0x7f433002ed40, 39) called ANSWER RR received . 8448? 448? 201335040 rdlen=256 sres_create_record: truncated message sres_create_record: truncated message sres_decode_msg: got 0 but expected errors=0 an=1 ar=3 ns=2 sres_resolver_receive(0x7f433002ed40, 0x7f433800aa40) id=10068 (from [X.X.X.7]:53) sres(q=0x7f433800aa40): reporting error NETWORK_ERR for SRV _sip._udp.name.tld sres_cache_get(0x7f433000ac10, A, "name.tld.") called nta: for "name.tld" query "name.tld" A sres_query(0x7f433002ed40, 0x7f4338035d20, A, "name.tld") called sres_send_dns_query(0x7f433002ed40, 0x7f433802a770) called sres_send_dns_query(0x7f433002ed40, 0x7f433802a770) id=10069 A name.tld (to [X.X.X.7]:53) sres_resolver_receive(0x7f433002ed40, 39) called ANSWER RR received . 256? 448? 201326848 rdlen=256 sres_create_record: truncated message sres_create_record: truncated message sres_decode_msg: got 0 but expected errors=0 an=1 ar=2 ns=2 sres_resolver_receive(0x7f433002ed40, 0x7f433802a770) id=10069 (from [X.X.X.7]:53) sres(q=0x7f433802a770): reporting error NETWORK_ERR for A name.tld nta: timer set to 32000 ms nta: timer shortened to 5000 ms nua(0x169afe0): event r_register 503 DNS Error nua(0x169afe0): removing register usage nta_leg_destroy(0x7f4338036980) nua: nua_application_event: entering nua: nua_handle_destroy: entering nua(0x169afe0): sent signal r_destroy 2011-04-28 12:25:53.146606 [ERR] sofia_reg.c:1771 name.tld Registration Failed with status DNS Error [503]. failure #11 nua(0x169afe0): recv signal r_destroy nta_leg_destroy((nil)) soa_destroy(static::0x7f4330030580) called nua: nua_handle_magic: entering nua: nua_handle_bind: entering nua: nua_handle_destroy: entering 2011-04-28 12:25:54.145598 [WARNING] sofia_reg.c:425 name.tld Failed Registration [0], setting retry to 30 seconds. nta: timer K fired, terminate REGISTER (11651712) outgoing_reclaim_all((nil), (nil), 0x7f433e970cf0) nta_outgoing_timer: 0/0 resent, 0/0 tout, 1/1 term, 1/1 free nta: timer not set

2 3

Fwd: problem with transferring calls when using ivr
by bogusmaster＠o2.pl 29 Apr '11

29 Apr '11

Hi all ! I'm a freeswitch newbie taking care of installation that I've recently taken over from a colleague who left our company. Currently I'm having a problem with transferring calls that went thru ivr menu. The call scenario looks like this: external number A calls our external number E. Then, in ivr menu it selects some option. After that A is connected with internal number I. When internal number I tries to transfer call from A to another internal number I2, call hangs up. If I turn the ivr off, as it is commented in the excerpt from /conf/dialplan/public/01_freephone_inbound.xml below, transferring calls works fine. <extension name="general_inbound"> <condition field="destination_number" expression="^(freephone_XXXX_in)$"> <action application="info"/> <action application="transfer" data="100 XML default"/>  </condition> </extension> I attach my ivr script. Any hints would be very appreciated. Regards, Bart -- Using Opera's revolutionary email client: http://www.opera.com/mail/

2 1

error LNK2019: unresolved external symbol when building on x64 machine but not in Win32 machine
by Frankie Yiu 29 Apr '11

29 Apr '11

Hi there, I have a module written in c++ and it compiled and ran successfully on a 32 bit Windows Server 2003 machine with the Visual Studio 2008. However, when I compiled it on a x64 machine (Windows7 or Window Server) with Visual Studio 2008, I have the following external symbol errors. Does anyone have an idea why this is happening and how to fix it? Thank you. 1> Creating library Win32\Debug/mod_baw_2008.lib and object Win32\Debug/mod_baw_2008.exp 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_event_bind@20 referenced in function _mod_baw_load 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_log_printf referenced in function _mod_baw_load 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_loadable_module_create_module_interface@8 referenced in function _mod_baw_load 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_event_get_body@4 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_session_rwunlock@4 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_ivr_record_session@16 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_media_bug_add@36 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_session_locate@4 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_event_get_header@8 referenced in function _Answered_Event_Callback 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_media_bug_get_write_replace_frame@4 referenced in function _DataFrame_CallBack 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_media_bug_get_read_replace_frame@4 referenced in function _DataFrame_CallBack 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_session_get_uuid@4 referenced in function _DataFrame_CallBack 1>mod_baw.obj : error LNK2019: unresolved external symbol __imp__switch_core_media_bug_get_session@4 referenced in function _DataFrame_CallBack 1>C:\SIPServices\freeswitch\Debug/mod/mod_baw.dll : fatal error LNK1120: 13 unresolved externals Thanks, Frankie

2 1

Script para chequear un numero de destino
by FERNANDO VILLARROEL 29 Apr '11

29 Apr '11

Hola a todos. Voy a recibir trafico desde un Gateway A que mi FS enrutará hacia un Gateway B. Hasta ahy todo bien, el asunto es que antes de enrutar la llamada hacia el gateway B de alguna manera debo consultar el numero de destino en una base de datos si es así entonces se enruta la llamada en caso contrario la llamda la debo declinar de mi lado para que el Gateway A pueda enrutar esa llamada por otro proveedor distinto de mi. Entonces lo que pienso hacer es un Script usando event_socket para que haga la consulta en la base de datos, entonces si el numero de destino esta la base de datos se enruta la llamada en caso contrario la declino para que la llamada continue por otro proveedor. Mi tema es que no se me ocurre como hacer esto, imagino que en el dialplan para que dependiendo de la existencia del numero de destino en la base de datos haga una llamada o en caso contrario haga otra cosa. Agredecere aguna idea o sugerencia sobre como resolver este problema. Con Asterisk usaria DeadAgi para pasarle el control a un script que consulte con la base de datos y me retorne true si puedo llamar o false en caso contario. Y digo DeadAgi ya que el control lo toma el script, ya que si usara Agi el control sigue en Asterisk independiente de lo que este haciendo el Script. Aprovecho entonces de consultar con event_socket el control pasa al script o el dialplan continua ejecutandose. Agradecere cualquier idea o sugerencia. Saludos

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FreeSWITCH with remote Music on Hold server. How to do it?
by Иван Чистяков 29 Apr '11

29 Apr '11

FreeSWITCH with remote Music on Hold server. How to do it?

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Re: [Freeswitch-users] Freetdm - Wanpipe - ftmod_sangoma_isdn - no caller_name
by Dennis Young 29 Apr '11

29 Apr '11

Setting "facility" to "yes" caused the following errors. However I do see the caller_number on the second line and the caller_name in fifth line, but as you can tell it can't make out what the DNIS/DID number is. The switchtype is set to "national" just like it was set with boost. With "facility" set to "no", everything works except no caller_name. Any ideas? 2011-04-26 20:57:12.685250 [INFO] ftmod_sangoma_isdn_stack_rcv.c:75 [s1c1][1:1] Received SETUP (suId:1 suInstId:0 spInstId:1) 2011-04-26 20:57:12.685250 [INFO] ftmod_sangoma_isdn_stack_hndl.c:142 [s1c1][1:1] Incoming call: Called No:[6025] Calling No:[5127518487] 2011-04-26 20:57:12.685250 [CRIT] ftdm_io.c:5993 Overwriting non-cleared call-id f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.685250 [NOTICE] switch_channel.c:816 New Channel FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ [f1e75758-8028-4e07-a118-247c49cbe85c] 2011-04-26 20:57:12.700875 [INFO] ftmod_sangoma_isdn_stack_out.c:165 [s1c1][1:1] Sending PROCEED (suId:1 suInstId:1 spInstId:1 dchan:1 ces:0) f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.700875 [INFO] mod_dialplan_xml.c:331 Processing YOUNG DENNIS ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ <ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ>->ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ in context public f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.700875 [NOTICE] mod_dptools.c:1184 outside_call=true, ringback=%(2000,4000,440.0,480.0) 2011-04-26 20:57:12.700875 [INFO] ftmod_sangoma_isdn_stack_out.c:223 [s1c1][1:1] Sending ALERT (suId:1 suInstId:1 spInstId:1 dchan:1 ces:0) f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.700875 [NOTICE] mod_dptools.c:698 Ring Ready FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ! f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.700875 [NOTICE] mod_dptools.c:698 Ring-Ready FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ! f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.716500 [NOTICE] switch_core_state_machine.c:189 FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ has executed the last dialplan instruction, hanging up. f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.716500 [NOTICE] switch_core_state_machine.c:191 Hangup FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ [CS_EXECUTE] [NORMAL_CLEARING] 2011-04-26 20:57:12.716500 [INFO] ftmod_sangoma_isdn_stack_out.c:373 [s1c1][1:1] Sending DISCONNECT (suId:1 suInstId:1 spInstId:1) f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.716500 [NOTICE] switch_core_session.c:1304 Session 1 (FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ) Ended f1e75758-8028-4e07-a118-247c49cbe85c 2011-04-26 20:57:12.716500 [NOTICE] switch_core_session.c:1306 Close Channel FreeTDM/1:1/ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ [CS_DESTROY] 2011-04-26 20:57:12.747750 [INFO] ftmod_sangoma_isdn_stack_rcv.c:245 [s1c1][1:1] Received RELEASE/RELEASE COMPLETE (suId:1 suInstId:1 spInstId:1) 2011-04-26 20:57:12.747750 [CRIT] ftdm_io.c:6025 Cannot clear call with invalid call-id ...dly -----Original Message----- From: Brian West [mailto:brian@freeswitch.org] Sent: Tuesday, April 26, 2011 6:47 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Freetdm - Wanpipe - ftmod_sangoma_isdn Set this to YES /b On Apr 26, 2011, at 3:45 PM, Dennis Young wrote: > <param name="facility" value="no" /> Notice: This electronic transmission and its attachments are confidential and protected by applicable state and/or federal law. Any use, reading, dissemination, distribution, copying or storage of this information by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by return email or telephone and delete this message and its attachments from your system.

2 1

Load mod_odbc_query error
by FERNANDO VILLARROEL 29 Apr '11

29 Apr '11

Hi all. I getting mod_odbc_query from contrib. My FS Version: FreeSWITCH Version 1.0.head (git-496fd5d 2011-04-10 23-16-56 +0200) But when i load the module i get the follow error: freeswitch@internal> load mod_odbc_query +OK Reloading XML -ERR [module load file routine returned an error] freeswitch@internal> 2011-04-28 18:41:22.665848 [INFO] mod_enum.c:755 ENUM Reloaded 2011-04-28 18:41:22.665848 [CRIT] switch_loadable_module.c:928 Error Loading module /usr/local/freeswitch/mod/mod_odbc_query.so **/usr/local/freeswitch/mod/mod_odbc_query.so: invalid ELF header** 2011-04-28 18:41:22.665848 [INFO] switch_time.c:999 Timezone reloaded 530 definitions My steps are: mkdir /tmp/fs cd /tmp/fs git clone git://git.freeswitch.org/freeswitch-contrib.git cd freeswitch-contrib/ledr/c/ mv mod_odbc_query/ /usr/src/freeswitch/src/mod/xml_int cd /usr/src/freeswitch/src/mod/xml_in/mod_odbc_query make cp mod_odbc_query.so /usr/local/freeswitch/mod/ cp odbc_query.conf.xml /usr/local/freeswitch/conf/autoload_config What are doing wrong? Regards.

2 2

Call Hold scenario, please help.
by Dave Bracken 28 Apr '11

28 Apr '11

This is my scenario, i have a caller call in, and i bridge them to an operator. The operator would need to put the caller on hold(with music) and then the operator freed up for other calls,etc. Then the operator can pull the caller back off hold. I need to know how to do this using the commands on an "outbound" socket connection to fs. What the commands are, the order, etc. Cant seem to find anyone who knows this yet, so i hope one of you fs gurus can point me in the right direction. Thanks in advance, Dave in irc aka FSnewbDelphi.

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[OT] SIP Trunk Service
by Rob Hutton 28 Apr '11

28 Apr '11

Sorry for the OT post.... I am having a hard time finding someone that can deliver reliable, business grade SIP trunks and port existing numbers at a service location (706-776) in Northern Georgia. If there is anyone that either can provide service, thinks they can provide service, or knows of someone that think they can provide service, please contact me off list... Thanks, Rob

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