- FreeSWITCH-users - FreeSWITCH Mailing Lists

FreeSWITCH based Contact Center Software Suggestions
by Sina Owolabi 19 Jan '15

19 Jan '15

Hi List! I'm wondering if there are any freeSWITCH based contact center application suites out there that are easily deployed, and open source that you can recommend. I'm helping a friend figure out options and I'd like your advice. Thanks for the help!

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thousands of zombie calls
by David Villasmil Govea 19 Jan '15

19 Jan '15

Hello guys, I have a FS which when i execute on the cli: callcenter_config queue list members agents_queue I got THOUSANDS of "Abandoned" calls like this: agents_queue|single_box|e2685c96-6f85-4024-bd9a-5b2ac5b413d1||123456|Outbound Call|1421429675|123456|0|0|1421432074|0|0|||Abandoned agents_queue|single_box|7bc18797-2913-476b-90ed-3f6905b99eda||123456|Outbound Call|1421429675|123456|0|0|1421432074|0|0|||Abandoned agents_queue|single_box|96826416-0a90-4012-a68f-083534247424||123456|Outbound Call|0|1421429675|0|0|1421429676|0|0|||Abandoned This bot is used to generate calls to a test server via originate. But at this time the application which send the calls out is not even running! Furthermore, I stopped and started FS and the calls come back! WTF?? Where could all these calls come from?? Thanks for your help David -- DVG -- Imagination is more important than knowledge Albert Einstein

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mobile to mobile over 3g/4g
by Assaf Dahary 18 Jan '15

18 Jan '15

Hi, I'm currently using bypass_media to make two mobile call each directly (RTP bypass FS) over the same wifi network. Once I detect that caller and callee are sharing the same WiFi network then I switch to bypass_media in dialplan (works well in big complex buildings). I would like also to use the same bypass_media mode when mobiles connect over 3g/4g data mobile network. I fully understand that both mobiles should be connected to the same mobile operator and should share a common subnet routing (without NAT) for them to 'see' each other private IP addr. Is it possible for two mobiles on the same mobile 3g/4g network to ping each other using their private IP addr? Should mobile operators allow this kind of direct peer connections (I couldn't ping internally with my Orange mobile operator)? Did anyone successfully make a direct bypass_media call between two sip mobiles over 3g/4g network? Regards assaf

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Any CDR tool for Freeswitch that won't remove/overwrite existing config?
by Sina Owolabi 18 Jan '15

18 Jan '15

Hi List! I'm checking out GUI billing and CDR records applications for FreeSWITCH. Most I've tried (bluebox, fusion, vbilling ) seem to either want to delete my existing configuration , or install their own Freeswitch , don't like CentOS, and totally ignore my own which I'm quite partial to. I wonder if there are any suggestions of CDR applications that will just fit in to what's already there? I'm running the latest master on a CentOS 64bit server. Thanks in advance !

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How to use collected variables in mod_curl in lua script
by Sina Owolabi 17 Jan '15

17 Jan '15

Hi List Newb again. I am trying to write a script that will use variables passed to the script from the dialplan in a http GET or POST URL call. Please what is the proper way of doing this? I've tried a few things and they dont work: variable1 = argv[1]; variable2 = argv[2]; In the script proper: web_url = ("http://webserver//index.php?u=%s&var2=%s", variable1, variable2); session:execute("curl", web_url); Thanks!

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how to break a synchron execute in ESL
by kthofer 17 Jan '15

17 Jan '15

Hi there we have a short voicemail set up and we like to break the synchronise be a following asynchron execute, so the the voicemail-owner is not forced to listen to the complete menu. how can we do this? bacs XAKK <https://plus.google.com/u/0/113586392582395160730/about> $con->setEventLock("1"); $con->execute("playback", "$sound_base/Welcome to your Message Centre.wav", "$leg_uuid"); $con->execute("playback", "$sound_base/You_have_no_message.wav", "$leg_uuid"); $con->execute("playback", "$sound_base/To listen to your personal welcome greeting press 1 to save your personal greeting press 2 if you want to replace your current personal greeting press 3 if you like to delete.wav", "$leg_uuid"); $con->setEventLock("0"); $con->execute("break", "playback", $leg_uuid); -- With best regards Karl Theo Hofer M: +46 7030 22178 E: karl-theo_hofer(a)inteli-sim.com

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robo caller
by Sean Devoy 17 Jan '15

17 Jan '15

Does anyone have a sample RoboCaller script? Perhaps I am using the wrong name and that is why I can't find one. I have a doctor's office that wants to automate the reminder calls about appointments to their patients. I am curious how people handle answering machine detection as well? Thanks, Sean

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Re: [Freeswitch-users] Any CDR tool for Freeswitch that won't remove/overwrite existing config?
by DanB 17 Jan '15

17 Jan '15

Hi Sina, CGRateS is a billing engine and I think it has what you are looking for. It does not touch/influence your FreeSWITCH configuration files. It can serve you as simple CDR server or complete charging solution with some pretty fancy prepaid/postpaid scenarios. Once calculated, CDRs will be accessible to be exported or retrieved via JSON-RPC calls. DanB

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Aalternative to PlayAndGetDigits
by kthofer 16 Jan '15

16 Jan '15

HI There does someone of you have a alternative to the play and get digit function problem is that all dtmf events are released. which kills our scripts. -- With best regards Karl Theo Hofer M: +46 7030 22178 E: karl-theo_hofer(a)inteli-sim.com

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SIP over Websocket VS SIP over TCP
by Adam Ben-Ayoun 16 Jan '15

16 Jan '15

Hi, We are developing a mobile client that will use the WebRTC media stack and Freeswitch as an MCU (only for conference calls). My question is, since we build a native app, can we use SIP over TCP for signalling? In other words, if Freeswitch receives the WebRTC kind of SDP, will it be able to communicate in the same way as if we were using the SIP over Websocket (the other Freeswitch option)? Any corner cases/considerations with this? Our goal is to avoid implementing SIP over Websocket on the client as much as possible. Thanks, Adam

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