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Re: [Freeswitch-users] mod_callcenter and peridic announcements
by Raimund Sacherer 02 Dec '10

02 Dec '10

Hello Michael, thank you for pointing this out, it seems mod_fifo looks exactly like what we would need, well, apart from the asterisk call-strategies, but I think we can live with that. Best, Ray ----- Mensaje original ----- De: "Michael Collins" <msc(a)freeswitch.org> Para: "FreeSWITCH Users Help" <freeswitch-users(a)lists.freeswitch.org> Enviados: Jueves, 2 de Diciembre 2010 2:08:54 GMT +01:00 Amsterdam / Berlín / Berna / Roma / Estocolmo / Viena Asunto: Re: [Freeswitch-users] mod_callcenter and peridic announcements mod_fifo supports periodic announcements. mod_fifo and mod_callcenter are two different ways to accomplish the same basic task, namely to queue up incoming calls and pass them to agents as efficiently as possible. -MC On Wed, Dec 1, 2010 at 7:44 AM, Raimund Sacherer < raimund.sacherer(a)logitravel.com > wrote: Hello Freeswitch List. We are evaluating switching our asterisk based call center (around 150 agents) over to freeswitch. Among other things I noticed that the mod_callcenter module does not have the possibility to use periodic announcements. Could these be implemented somehow ... like, with ESL or something else? I want to try out the Spice Technologies (or is it now OpenACD) callcenter solution, but this will be a further project as we first want to switch to freeswitch as soon as possible as we have instability problems which we want to get rid off. Thank you for your support, Ray -- Raimund Sacherer Dpto. de Sistemas Agencia de Viajes Online _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users(a)lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users(a)lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Raimund Sacherer España Dpto. de Sistemas Agencia de Viajes Online www.logitravel.com Edificio Logitravel Parcela 3B, Parc Bit Ctra. Palma - Valldemossa km 7,4 07121 Palma de Mallorca Tel 902 366 847 Fax 971 213 495

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dead call records
by Seven Du 02 Dec '10

02 Dec '10

Hi, I found a wired problem where left dead call records. originate {origination_uuid=1,hangup_after_bridge=false}user/1000 &park originate {origination_uuid=2,hangup_after_bridge=false}user/1001 &park uuid_bridge 1 2 uuid_transfer 1 -both park inline hupall show channels # show nothing show calls # the record still there, why the uuid is not 1 and 2 but a long uuid str? but there's no problem if not use origination_uuid. Also, there are no problems if no uuid_transfer. originate {origination_uuid=1,hangup_after_bridge=false}user/1000 &park originate {origination_uuid=2,hangup_after_bridge=false}user/1001 &park uuid_bridge 1 2 hupall I'm on last git, anyone can help take a look? http://pastebin.freeswitch.org/14681 Thanks. -- About: http://about.me/dujinfang Blog: http://www.dujinfang.com Proj: http://www.freeswitch.org.cn

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send fax
by Madovsky 02 Dec '10

02 Dec '10

Hi All, I'm currently playing with send a fax like this : /usr/local/freeswitch/bin/fs_cli -x "originate {originate_caller_id_number=9999999999999,fax_enable_t38=true,fax_enable_t38_request=true,absolute_codec_string=PCMU,nibble_account=9999999999999,nibble_rate=(lcr(1111111111111)*2.3)}sofia/gateway/trunk/1111111111111 &txfax(/usr/local/freeswitch/storage/FAX/test/test.tiff)" but it seems that the originate command line has chars length limit, so the command line is trunkated and give this result : 2010-11-28 12:15:24.929729 [ERR] mod_spandsp_fax.c:1019 Cannot send non-existant fax file [/usr/local/fre] also do I need to set tot true T38 the 2 vars if my trunkn is T38 compatible ? I noticed that send a fax has not a high percentage of success. Any help would be appreciated Franck

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mod_spandsp fax question
by Madovsky 02 Dec '10

02 Dec '10

Hi, is there any way to send multiple fax pages with one call with originate and &txfax() ? Thanks Franck

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loopback question
by Madovsky 02 Dec '10

02 Dec '10

Hi, what is the logical to send a fax outside from gateway with originate that sends the call to the default dialplan ? I tried ths : originalte {filetofax=myfax.tiff}loopback/0000numberToSendFax/default 99999999 and put this in default dialplan <extension name="send_fax"> <condition field="${sip_to_uri}" expression="^\+([2-9]\d{10,15})@$${domain}$"> <action application="set" data="hangup_after_bridge=false"/> <action application="set" data="continue_on_fail=false"/> <action application="ring_ready"/> <action application="set" data="absolute_codec_string=PCMU"/> <action inline="true" application="set" data="fax_file=${fax_file}"/> <action application="transfer" data="sendfax XML features"/> </condition> </extension> but doesn't work. Any ? Thanks Franck

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ringback on aleg during bleg_app
by Alexandre Fiori 02 Dec '10

02 Dec '10

Hi guys, When bridge_pre_execute_bleg_app is executing, aleg remain in silence. More specifically, let's say aleg is listening the ringback, bleg answer the call and start executing the bleg_app. After the call is answer by bleg, aleg immediately stops ringing and remain in silence while bleg_app is executing. How can I make aleg keep listening the ringback until bleg_app is finished and media (audio) is bridged? That is similar to the group_confirm_key=exec behavior, but I have to use bridge_pre_execute_bleg_app because it's not about confirming the call, it's about playing some audio files before media is bridged. The problem is, aleg should keep the ringback before bleg_app is finished. Thanks! -- Ship ahoy! Hast seen the While Whale? - Melville's Captain Ahab

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mod_callcenter and peridic announcements
by Raimund Sacherer 02 Dec '10

02 Dec '10

Hello Freeswitch List. We are evaluating switching our asterisk based call center (around 150 agents) over to freeswitch. Among other things I noticed that the mod_callcenter module does not have the possibility to use periodic announcements. Could these be implemented somehow ... like, with ESL or something else? I want to try out the Spice Technologies (or is it now OpenACD) callcenter solution, but this will be a further project as we first want to switch to freeswitch as soon as possible as we have instability problems which we want to get rid off. Thank you for your support, Ray -- Raimund Sacherer Dpto. de Sistemas Agencia de Viajes Online

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hangup_after_hook after txfax
by Madovsky 02 Dec '10

02 Dec '10

I'm trying to get the mod_span vaialbes after fax sent fax_success and fax_result_text with following in dialplan <action application="set" data="api_hangup_hook=system /usr/local/bin/php /usr/local/freeswitch/scripts/phptest.php ${dialed_extension} ${fax_file} ${fax_success} ${fax_result_text}"/> but these vars are empty. is there any example to get these vars after hangup ? Thanks Franck

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session_record
by Will Smith 02 Dec '10

02 Dec '10

hi ,I have a problem to record files.here is my javascript:---------------session = new Session('sofia/gateway/mygateway/14164516999');session.waitForAnswer(10000); if (session.ready()) { session.execute("record_session", "/usr/local/freeswitch/recordings/" + session.uuid + ".wav"); }---------------after press answer key on my keypad, the call disconnected. What I am missing here? Thank you for your help. Will

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manage FS's users by an Java application
by hoailt 01 Dec '10

01 Dec '10

Hi, Normally, we create user by modify "/usr/local/freeswitch/conf/directory/default/*.xml" file, and call "reloadxml" command from FS console. But now, I want to write a Java application to manage FS users (create, delete, modify). So, could you suggest me what module/api/command I should use ? -- Luong Thanh Hoai +84983454810 Senior Software Engineer

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