changing vm default announcement
Hi all, I am trying to change the default greeting that plays to the caller from the standard voicemail/callie when the call is not answered.. I have not been able to find where the script is for the ivr that answers the call. I tried overriding the default in the dialplan by using : <action application="set" data="voicemail_greeting_number=1"/> <action application="set" data="skip_instructions=true"/> but this did not change anything - the default greeting still plays. I have tried to copy a different message into each user's directory as greeting_1.wav, but some flag is not been set so callie still plays Any suggestions? drew
Which directory did you put the sound file? 1) conf/domain/user/greeting_1.wav or 2) $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav "2" is listed on the wiki. http://wiki.freeswitch.org/wiki/Mod_voicemail#voicemail_greeting_number Also, I think you will find the voicemail configurations in conf/lang/en/vm/sounds.xml. If you have the 1.0.6 cookbook, you can read what was current at that time on page 116. Nick On Thu, Nov 15, 2012 at 10:58 PM, andy <packetandy@gmail.com> wrote:
Hi all,
I am trying to change the default greeting that plays to the caller from the standard voicemail/callie when the call is not answered.. I have not been able to find where the script is for the ivr that answers the call. I tried overriding the default in the dialplan by using :
<action application="set" data="voicemail_greeting_number=1"/> <action application="set" data="skip_instructions=true"/>
but this did not change anything - the default greeting still plays. I have tried to copy a different message into each user's directory as greeting_1.wav, but some flag is not been set so callie still plays
Any suggestions?
drew
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hi Nick, thanks for the reply. Greetings are in $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav as specified in the wiki. trying to force freeswitch to use this custom greeting by using/<action application="set" data="voicemail_greeting_number=1"/> /does not work/./Default greeting from Callie still plays/. /If one records a greeting and then overwrites the recorded greeting with another file in the same directory - that works. Guys, is this a bug, or do I not understand what the 'voicemail_greeting_number variable is supposed to do? drew BTW - I am on FS 1.2.1
I do recall an issue with this being fixed, have you tried 1.2.3? Mike On Nov 16, 2012, at 11:20 PM, andy <packetandy@gmail.com> wrote:
hi Nick, thanks for the reply.
Greetings are in $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav as specified in the wiki. trying to force freeswitch to use this custom greeting by using <action application="set" data="voicemail_greeting_number=1"/> does not work. Default greeting from Callie still plays.
If one records a greeting and then overwrites the recorded greeting with another file in the same directory - that works.
Guys, is this a bug, or do I not understand what the 'voicemail_greeting_number variable is supposed to do?
drew
BTW - I am on FS 1.2.1
Can you do a quick test? Dial into the voicemail box in question and go into the options menu (5) and then do two things: 1 - record greeting number 4 2 - choose greeting number 4 Then send a call to that user's voicemail box and see if greeting number 4 plays. Look at the console to make sure it attempts to play greeting 4. Let's go from there. -MC On Fri, Nov 16, 2012 at 8:20 PM, andy <packetandy@gmail.com> wrote:
hi Nick, thanks for the reply.
Greetings are in $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav as specified in the wiki.
trying to force freeswitch to use this custom greeting by using *<action application="set" data="voicemail_greeting_number=1"/> *does not work*. *Default greeting from Callie still plays*. *If one records a greeting and then overwrites the recorded greeting with another file in the same directory - that works.
Guys, is this a bug, or do I not understand what the 'voicemail_greeting_number variable is supposed to do?
drew
BTW - I am on FS 1.2.1
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
participants (4)
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andy
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Michael Collins
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Michael Jerris
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Nick Vines