Can you do a quick test? Dial into the voicemail box in question and go into the options menu (5) and then do two things:
1 - record greeting number 4
2 - choose greeting number 4

Then send a call to that user's voicemail box and see if greeting number 4 plays. Look at the console to make sure it attempts to play greeting 4. Let's go from there.

-MC

On Fri, Nov 16, 2012 at 8:20 PM, andy <packetandy@gmail.com> wrote:
hi Nick, thanks for the reply.

Greetings are in  $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav as specified in the wiki.
trying to  force freeswitch to use this custom greeting by using <action application="set" data="voicemail_greeting_number=1"/> 
does not work. Default greeting from Callie still plays.

If one records a greeting and then overwrites the recorded greeting with another file in the same directory - that works. 

Guys, is this a bug, or do I not understand what the 'voicemail_greeting_number variable is supposed to do?

drew

BTW - I am on FS 1.2.1

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