16 Nov
2012
16 Nov
'12
3:58 a.m.
Hi all, I am trying to change the default greeting that plays to the caller from the standard voicemail/callie when the call is not answered.. I have not been able to find where the script is for the ivr that answers the call. I tried overriding the default in the dialplan by using : <action application="set" data="voicemail_greeting_number=1"/> <action application="set" data="skip_instructions=true"/> but this did not change anything - the default greeting still plays. I have tried to copy a different message into each user's directory as greeting_1.wav, but some flag is not been set so callie still plays Any suggestions? drew