hi Nick, thanks for the reply.
Greetings are in $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav as specified in the wiki.
trying to force freeswitch to use this custom greeting by using <action application="set" data="voicemail_greeting_number=1"/> does not work. Default greeting from Callie still plays. If one records a greeting and then overwrites the recorded greeting with another file in the same directory - that works. Guys, is this a bug, or do I not understand what the 'voicemail_greeting_number variable is supposed to do? drew BTW - I am on FS 1.2.1