Which directory did you put the sound file?

1) conf/domain/user/greeting_1.wav
or
2) $${base_dir}/storage/voicemail/default/$${domain}/<user>/greeting_1.wav

"2" is listed on the wiki. http://wiki.freeswitch.org/wiki/Mod_voicemail#voicemail_greeting_number

Also, I think you will find the voicemail configurations in conf/lang/en/vm/sounds.xml. If you have the 1.0.6 cookbook, you can read what was current at that time on page 116. 

Nick


On Thu, Nov 15, 2012 at 10:58 PM, andy <packetandy@gmail.com> wrote:
Hi all,

I am trying to change the default greeting that plays to the caller from
the standard voicemail/callie when the call is not answered.. I have not
been able to find where the script is for the ivr that answers the call.
I tried overriding the default in the dialplan by using :

             <action application="set" data="voicemail_greeting_number=1"/>
             <action application="set" data="skip_instructions=true"/>

but this did not change anything - the default greeting still plays. I
have tried to copy a different message into each user's directory as
greeting_1.wav, but some flag is not been set so callie still plays

  Any suggestions?

drew

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