One of my extensions Caller ID says Anonymous!
Hi, I have the current head (minus a week or so) I have many extensions/users defined almost identically in the directory: (redacted with ***'s) <user id="210"> <variables> <variable name="outbound_caller_id_name" value="BFIS Gene"/> <variable name="outbound_caller_id_number" value="4104207777"/> <variable name="internal_caller_id_name" value="Gene"/> <variable name="internal_caller_id_number" value="210"/> <variable name="user_context" value="from-internal-*********"/> <variable name="user_originated" value="true"/> <variable name="accountcode" value="****"/> <variable name="mwi-account" value="210@voicemail_********"/> <variable name="callgroup" value="1"/> </variables> <params> <param name="password" value="***"/> <param name="dial-string" value="{presence_id=210@*********}${sofia_contact(210@********)}"/> <param name="mwi-account" value="210@voicemail_********"/> </params> </user> For almost everyone, when dialing a number, the log says: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing 220 <220>->141454*** in context from-internal-***** For user 210, I get: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing Anonymous <210>->141454*** in context from-internal-****** The phones are cisco 504Gs. Any idea where that is coming from our how I can fix it? Thanks Sean
Look at the sip trace and see if that is what they are putting in the caller id field. I don't believe we set that value anywhere in the code. You can override it with <action application="set_profile_var" data="caller_id_name=Fred Flintstone"/> If you are provisioning or registering the phones you can possible set the name field in the config. On Wed, Apr 3, 2013 at 11:37 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
Hi,****
** **
I have the current head (minus a week or so)****
** **
I have many extensions/users defined almost identically in the directory:* ***
(redacted with ***’s)****
<user id="210">****
<variables>****
<variable name="outbound_caller_id_name" value="BFIS Gene"/>****
<variable name="outbound_caller_id_number" value="4104207777"/>*** *
<variable name="internal_caller_id_name" value="Gene"/>****
<variable name="internal_caller_id_number" value="210"/>****
<variable name="user_context" value="from-internal-*********"/>*** *
<variable name="user_originated" value="true"/>****
<variable name="accountcode" value="****"/>****
<variable name="mwi-account" value="210@voicemail_********"/>****
<variable name="callgroup" value="1"/>****
</variables>****
<params>****
<param name="password" value="***"/>****
<param name="dial-string" value="{presence_id=210@ *********}${sofia_contact(210@********)}"/>****
<param name="mwi-account" value="210@voicemail_********"/>****
</params>****
</user>****
** **
For almost everyone, when dialing a number, the log says:****
2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing 220 <220>->141454*** in context from-internal-*********
** **
For user 210, I get:****
2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing *Anonymous* <210>->141454*** in context from-internal-**********
** **
The phones are cisco 504Gs.****
** **
Any idea where that is coming from our how I can fix it?****
** **
Thanks****
Sean****
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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-- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900
Thanks A.M. I have to figure out where that is stored in the 504G's config. Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Anthony Minessale Sent: Wednesday, April 03, 2013 12:44 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] One of my extensions Caller ID says Anonymous! Look at the sip trace and see if that is what they are putting in the caller id field. I don't believe we set that value anywhere in the code. You can override it with <action application="set_profile_var" data="caller_id_name=Fred Flintstone"/> If you are provisioning or registering the phones you can possible set the name field in the config. On Wed, Apr 3, 2013 at 11:37 AM, Sean Devoy <sdevoy@bizfocused.com> wrote: Hi, I have the current head (minus a week or so) I have many extensions/users defined almost identically in the directory: (redacted with ***'s) <user id="210"> <variables> <variable name="outbound_caller_id_name" value="BFIS Gene"/> <variable name="outbound_caller_id_number" value="4104207777"/> <variable name="internal_caller_id_name" value="Gene"/> <variable name="internal_caller_id_number" value="210"/> <variable name="user_context" value="from-internal-*********"/> <variable name="user_originated" value="true"/> <variable name="accountcode" value="****"/> <variable name="mwi-account" value="210@voicemail_********"/> <variable name="callgroup" value="1"/> </variables> <params> <param name="password" value="***"/> <param name="dial-string" value="{presence_id=210@*********}${sofia_contact(210@********)}"/> <param name="mwi-account" value="210@voicemail_********"/> </params> </user> For almost everyone, when dialing a number, the log says: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing 220 <220>->141454*** in context from-internal-***** For user 210, I get: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing Anonymous <210>->141454*** in context from-internal-****** The phones are cisco 504Gs. Any idea where that is coming from our how I can fix it? Thanks Sean _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com <mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com <mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <mailto:sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org <mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
I'm having the same problem w/ the Cisco What did you do to fix it? On Wed, Apr 3, 2013 at 4:36 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:
Thanks A.M.****
** **
I have to figure out where that is stored in the 504G’s config.****
** **
Sean****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Anthony Minessale *Sent:* Wednesday, April 03, 2013 12:44 PM *To:* FreeSWITCH Users Help *Subject:* Re: [Freeswitch-users] One of my extensions Caller ID says Anonymous!****
** **
Look at the sip trace and see if that is what they are putting in the caller id field.****
I don't believe we set that value anywhere in the code. You can override it with****
<action application="set_profile_var" data="caller_id_name=Fred Flintstone"/>****
** **
If you are provisioning or registering the phones you can possible set the name field in the config.****
** **
** **
On Wed, Apr 3, 2013 at 11:37 AM, Sean Devoy <sdevoy@bizfocused.com> wrote: ****
****
Hi,****
****
I have the current head (minus a week or so)****
****
I have many extensions/users defined almost identically in the directory:* ***
(redacted with ***’s)****
<user id="210">****
<variables>****
<variable name="outbound_caller_id_name" value="BFIS Gene"/>****
<variable name="outbound_caller_id_number" value="4104207777"/>*** *
<variable name="internal_caller_id_name" value="Gene"/>****
<variable name="internal_caller_id_number" value="210"/>****
<variable name="user_context" value="from-internal-*********"/>*** *
<variable name="user_originated" value="true"/>****
<variable name="accountcode" value="****"/>****
<variable name="mwi-account" value="210@voicemail_********"/>****
<variable name="callgroup" value="1"/>****
</variables>****
<params>****
<param name="password" value="***"/>****
<param name="dial-string" value="{presence_id=210@ *********}${sofia_contact(210@********)}"/>****
<param name="mwi-account" value="210@voicemail_********"/>****
</params>****
</user>****
****
For almost everyone, when dialing a number, the log says:****
2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing 220 <220>->141454*** in context from-internal-*********
****
For user 210, I get:****
2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing *Anonymous* <210>->141454*** in context from-internal-**********
****
The phones are cisco 504Gs.****
****
Any idea where that is coming from our how I can fix it?****
****
Thanks****
Sean****
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
****
** **
-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900 ****
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
In my directory, I set the variable "effective_caller_id_name" instead of "internal_caller_id_name". (I also set the "outbound_caller_id_name" variable just like your example, although that never seems to get sent to the PSTN.) -- Steve
I think he resolved this in the Cisco configuration. I'm having the same problem on the Cisco, I can't figure out which configuration parameter needs to be changed though. <snip>
I am still searching. I have not found the cofig param yet either. The single device doing it is behind a firewall so I can get in to see the configuration there! From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Vik Killa Sent: Thursday, April 04, 2013 1:38 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] One of my extensions Caller ID says Anonymous! I think he resolved this in the Cisco configuration. I'm having the same problem on the Cisco, I can't figure out which configuration parameter needs to be changed though. <snip>
Please let us know if and how you get it resolved. I'll do the same if I can figure it out. Thanks. <snip>
Indeed, outbound_caller_id_name is just a variable. To use it you have to tell the dialplan to set effective_caller_id_name=${ outbound_caller_id_name}. effective_caller_id_name IS a variable that actually gets used. (The default dialplan does this.) -Avi Marcus BestFone On Thu, Apr 4, 2013 at 8:26 PM, Steven Schoch < schoch+freeswitch.org@xwin32.com> wrote:
In my directory, I set the variable "effective_caller_id_name" instead of "internal_caller_id_name". (I also set the "outbound_caller_id_name" variable just like your example, although that never seems to get sent to the PSTN.)
-- Steve
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Thu, Apr 4, 2013 at 11:16 AM, Avi Marcus <avi@avimarcus.net> wrote:
Indeed, outbound_caller_id_name is just a variable.
To use it you have to tell the dialplan to set effective_caller_id_name=${ outbound_caller_id_name}. effective_caller_id_name IS a variable that actually gets used. (The default dialplan does this.)
I'm sorry, I should have explained it better. I do use the method in the default dialplan that sets: effective_caller_id_name=${outbound_caller_id_name} and effective_caller_id_number=${outbound_caller_id_number} for outgoing calls through the gateway (Flowroute). The annoying issue is that while the outbound_caller_id_number gets sent correctly, the outbound_caller_id_name gets lost somewhere between the gateway and my POTS line, which seems to use a CNAM lookup instead. I have been told that this is because many parts of the PSTN do not pass the "NAME" part of the Caller-ID. -- Steve
For those of you wondering, I figured this out on the Cisco SPAXXX First set the SIP parameter like this: <Caller_ID_Header group="SIP/SIP_Parameters">RPID-FROM</Caller_ID_Header> Then for each extension set this: <SIP_Remote-Party-ID_1_ group="Ext_1/SIP_Settings">Yes</SIP_Remote-Party-ID_1_> Now the Cisco sends the extension name instead of 'Anonymous' <snip>
participants (5)
-
Anthony Minessale
-
Avi Marcus
-
Sean Devoy
-
Steven Schoch
-
Vik Killa