Hi, I have the current head (minus a week or so) I have many extensions/users defined almost identically in the directory: (redacted with ***'s) <user id="210"> <variables> <variable name="outbound_caller_id_name" value="BFIS Gene"/> <variable name="outbound_caller_id_number" value="4104207777"/> <variable name="internal_caller_id_name" value="Gene"/> <variable name="internal_caller_id_number" value="210"/> <variable name="user_context" value="from-internal-*********"/> <variable name="user_originated" value="true"/> <variable name="accountcode" value="****"/> <variable name="mwi-account" value="210@voicemail_********"/> <variable name="callgroup" value="1"/> </variables> <params> <param name="password" value="***"/> <param name="dial-string" value="{presence_id=210@*********}${sofia_contact(210@********)}"/> <param name="mwi-account" value="210@voicemail_********"/> </params> </user> For almost everyone, when dialing a number, the log says: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing 220 <220>->141454*** in context from-internal-***** For user 210, I get: 2013-04-03 *** [INFO] mod_dialplan_xml.c:557 Processing Anonymous <210>->141454*** in context from-internal-****** The phones are cisco 504Gs. Any idea where that is coming from our how I can fix it? Thanks Sean