On Thu, Apr 4, 2013 at 11:16 AM, Avi Marcus <avi@avimarcus.net> wrote:
Indeed, outbound_caller_id_name is just a variable.
To use it you have to tell the dialplan to set effective_caller_id_name=${ outbound_caller_id_name}. effective_caller_id_name IS a variable that actually gets used. (The default dialplan does this.)
I'm sorry, I should have explained it better. I do use the method in the default dialplan that sets: effective_caller_id_name=${outbound_caller_id_name} and effective_caller_id_number=${outbound_caller_id_number} for outgoing calls through the gateway (Flowroute). The annoying issue is that while the outbound_caller_id_number gets sent correctly, the outbound_caller_id_name gets lost somewhere between the gateway and my POTS line, which seems to use a CNAM lookup instead. I have been told that this is because many parts of the PSTN do not pass the "NAME" part of the Caller-ID. -- Steve