exiting the queue is easy, the difficult part is how to keep their place in the queue and know when to call back, I don't think there is an simple way to do that. On Mon, Apr 15, 2019 at 5:00 PM David Villasmil < david.villasmil.work@gmail.com> wrote:
You can do this via ESL
On Mon, 15 Apr 2019 at 18:40, S.Rosenberg <thesipguy@gmail.com> wrote:
http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-whil...
You should also be able to use the cc_exit_keys variable to exit the queue and then you can do the logic for the call return
On Sun, Apr 14, 2019 at 9:31 PM Moshe Rosenberg < moshe.rosenberg@gmail.com> wrote:
Hi
I am trying to set up that there should be an announcement in a call center que if you would like a call back please enter your number now and the system should either email this info or automatically call back when the agent becomes available
I can't seem to find this in freeswitch _________________________________________________________________________ Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________ Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337 _________________________________________________________________________ Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com