Seven, Could you share with us your fifo config? Others have asked about how to ring all agents and it seems our documentation is lacking. Thanks! -MC On Fri, Dec 14, 2012 at 8:43 PM, Seven Du <dujinfang@gmail.com> wrote:
Hi,
I'm using mod_fifo with onhook agents, and when a caller in it will ring all agents. The problem is that if an agent is placing an outbound call and the fifo still ring it regardless it's "busy". I manually set on the phone to accept only one channel solved the problem. But mod_fifo still try to ring it, is it possible to not ring the "busy" agent? I found fifo_track_calls, might work with this?
also, what's the purpose of fifo_add_outbound? should it have a difference with fifo_member add ?
Thanks.
-- Seven Du Sent with Sparrow <http://www.sparrowmailapp.com/?sig>
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