Seven,<br><br>Could you share with us your fifo config? Others have asked about how to ring all agents and it seems our documentation is lacking.<br><br>Thanks!<br>-MC<br><br><div class="gmail_quote">On Fri, Dec 14, 2012 at 8:43 PM, Seven Du <span dir="ltr">&lt;<a href="mailto:dujinfang@gmail.com" target="_blank">dujinfang@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
                <div>
                    Hi,
                </div><div><br></div><div><br></div><div>I&#39;m using mod_fifo with onhook agents, and when a caller in it will ring all agents. The problem is that if an agent is placing an outbound call and the fifo still ring it regardless it&#39;s &quot;busy&quot;. I manually set on the phone to accept only one channel solved the problem. But mod_fifo still try to ring it, is it possible to not ring the &quot;busy&quot; agent? I found fifo_track_calls, might work with this?</div>
<div><br></div><div>also, what&#39;s the purpose of fifo_add_outbound? should it have a difference with fifo_member add ?</div><div><br></div><div><br></div><div>Thanks.</div><span class="HOEnZb"><font color="#888888"><div>
<br></div>
                <div><div><br></div><div>-- </div><div>Seven Du</div><div>Sent with <a href="http://www.sparrowmailapp.com/?sig" target="_blank">Sparrow</a></div><div><br></div></div>
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