[Freeswitch-users] mod_callcenter problem

Hello, I've set some groups in mod_callcenter, but when a call goes to a queue, the call keep playing the music on hold as if there are no agent available and I got this message in the log mod_callcenter.c:1049 Updated Agent 1001@default set status = Logged Out mod_callcenter.c:1049 Updated Agent 1001@default set uuid = mod_callcenter.c:1697 Agent 1001@default Origination Canceled : NONE mod_callcenter.c:1049 Updated Agent 1001@default set state = Waiting why the call isn't tranffered to the agent? Thanks