Hello,
I've set some groups in mod_callcenter, but when a call goes to a queue, the call keep playing the music on hold as if there are no agent available and I got this message in the log
mod_callcenter.c:1049 Updated Agent 1001@default set status = Logged Out
mod_callcenter.c:1049 Updated Agent 1001@default set uuid =
mod_callcenter.c:1697 Agent 1001@default Origination Canceled : NONE
mod_callcenter.c:1049 Updated Agent 1001@default set state = Waiting
why the call isn't tranffered to the agent?
Thanks