[Freeswitch-users] Setting up a call center on FreeSWITCH

[David Villasmil]

Take a look at mod_callcenter. It’s pretty good, and the documentation is
good as well.

On Wed, 11 Nov 2020 at 12:07, Sam van Herwaarden <
svanherwaarden at precisionag.org> wrote:

> Hi all,
>
> Does anyone here have experience setting up call centers on FreeSWITCH? Is
> there any open source software that makes this easy?
>
> Our organization (https://precisionag.org) is likely to have some needs
> in this area soon, though I'm still identifying the exact requirements. We
> are looking to have inbound traffic on our system processed by a call
> center, while also running an automated outbound system on the same number.
> I think I have a decent sense of how the dialplan would look, but I have no
> experience with things like queueing and don't know what kind of software
> is available for managing a call center like this.
>
> If you do consulting on this, or if you know someone good, it would be
> great if you can get in touch.
>
> Kind regards,
> Sam
>
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-- 
Regards,

David Villasmil
email: david.villasmil.work at gmail.com
phone: +34669448337
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