[Freeswitch-users] Alerts for missed calls
Chris Tunbridge
blasterjr at gmail.com
Fri Apr 17 21:36:58 MSD 2015
You can use a event hook in lua on the hangup events (don't know them off
the top of my head) and then you can check them to see
if it was originator cancel or a answered elsewhere on the body of the
event.
On Fri, Apr 17, 2015 at 11:22 AM, Podrigal, Aron <aronp at guaranteedplus.com>
wrote:
> Hi,
>
> I would like to know, what would be the best way to handle email alerts
> for missed calls.
>
> 1) Only send the notification if the call was not answered at all. for
> example when it was ringing a group of extensions. Maybe use a special
> status code or custom event header?
>
> 2) When the call was answered by voicemail and only if the caller did not
> leave a voicemail, it should be considered missed.
>
> 3) If a caller hangs up a call within a IVR.
>
> Thanks.
>
> --
> Aron Podrigal
> -
> //Be happy :-)
>
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