[Freeswitch-users] Alerts for missed calls

[Chris Tunbridge]

as for the voice mail, I'm not 100% certain if there's a way to check if a
voicemail was left, however you can check to see where the hangup occurred
typically it mentions the app in event.

On Fri, Apr 17, 2015 at 11:36 AM, Chris Tunbridge <blasterjr at gmail.com>
wrote:

> You can use a event hook in lua on the hangup events (don't know them off
> the top of my head) and then you can check them to see
> if it was originator cancel or a answered elsewhere on the body of the
> event.
>
> On Fri, Apr 17, 2015 at 11:22 AM, Podrigal, Aron <aronp at guaranteedplus.com
> > wrote:
>
>> Hi,
>>
>> I would like to know, what would be the best way to handle email alerts
>> for missed calls.
>>
>> 1) Only send the notification if the call was not answered at all. for
>> example when it was ringing a group of extensions. Maybe use a special
>> status code or custom event header?
>>
>> 2) When the call was answered by voicemail and only if the caller did not
>> leave a voicemail, it should be considered missed.
>>
>> 3) If a caller hangs up a call within a IVR.
>>
>> Thanks.
>>
>> --
>> Aron Podrigal
>> -
>> //Be happy :-)
>>
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