[Freeswitch-users] Alerts for missed calls

Podrigal, Aron aronp at guaranteedplus.com
Fri Apr 17 21:22:12 MSD 2015


Hi,

I would like to know, what would be the best way to handle email alerts for
missed calls.

1) Only send the notification if the call was not answered at all. for
example when it was ringing a group of extensions. Maybe use a special
status code or custom event header?

2) When the call was answered by voicemail and only if the caller did not
leave a voicemail, it should be considered missed.

3) If a caller hangs up a call within a IVR.

Thanks.

-- 
Aron Podrigal
-
//Be happy :-)
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