[Freeswitch-users] Receiving calls from an external IVR

[Avi Marcus]

Hi Ira, Avi Marcus here.

http://wiki.freeswitch.org/wiki/Mod_directory might come in useful here...
to let people search though the extensions for the person to call.
For IVR calling through, on your Dialogic IVR I'd imagine you can tell it to
call a SIP. Simply have 101 in the IVR route to freeswitch's box @ the
appropriate domain.
In FreeSWITCH, you can easily send any number you want to be bridged to
another SIP address, e.g. your current IVR.

-Avi Marcus
FreeSWITCH Consulting
0330-010-5060 (UK)

On Mon, May 9, 2011 at 8:07 PM, Ira Tessler <ira at connectmevoice.com> wrote:

> I would like to integrate Freeswitch into my existing IVR platform. For
> now, I would like to use it to register VoIP phones, handle outbound calls
> and receive inbound calls from my IVR.  We are a service provider, so this
> would be a multi-tenant configuration. Each one of our customers would be
> set up in their own Freeswitch context. I would set up the same extensions
> for a customer in our IVR and for Freeswitch. When someone dials ext 101 on
> our IVR, I would like the IVR to make a call to Freeswitch and have ext 101
> ring for the customer’s context. My IVR would pass in the callerid of the
> inbound caller and I would like that number to display on the VoIP phone as
> the callerid and name.
>
>
>
> Furthermore, when someone at ext 101 dials ext 102, I need Freesswitch to
> make a call to the IVR.
>
>
>
> Is this possible? Are they any examples out there? How can I get started? I
> am a newbie to Freeswitch.
>
>
>
> Thanks,
>
>
>
> Ira Tessler
>
>
>
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