[Freeswitch-users] Receiving calls from an external IVR

[Ira Tessler]

So can I set up “customer a” set up in Freeswitch as
customera.connectmevoice.com domain with ext 101. On my IVR, I can have it
send an invite to 101 at customera.connectmevoice.com? “Customer b” as
customerb.connectmevoice.com and have the IVR route to
101 at customerb.connectmevoice.com etc…..



Ira Tessler

ConnectMe

(800) 743-1208



*From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Avi Marcus
*Sent:* Monday, May 09, 2011 1:34 PM
*To:* FreeSWITCH Users Help
*Subject:* Re: [Freeswitch-users] Receiving calls from an external IVR



Hi Ira, Avi Marcus here.



http://wiki.freeswitch.org/wiki/Mod_directory might come in useful here...
to let people search though the extensions for the person to call.

For IVR calling through, on your Dialogic IVR I'd imagine you can tell it to
call a SIP. Simply have 101 in the IVR route to freeswitch's box @ the
appropriate domain.

In FreeSWITCH, you can easily send any number you want to be bridged to
another SIP address, e.g. your current IVR.



-Avi Marcus

FreeSWITCH Consulting

0330-010-5060 (UK)



On Mon, May 9, 2011 at 8:07 PM, Ira Tessler <ira at connectmevoice.com> wrote:

I would like to integrate Freeswitch into my existing IVR platform. For now,
I would like to use it to register VoIP phones, handle outbound calls and
receive inbound calls from my IVR.  We are a service provider, so this would
be a multi-tenant configuration. Each one of our customers would be set up
in their own Freeswitch context. I would set up the same extensions for a
customer in our IVR and for Freeswitch. When someone dials ext 101 on our
IVR, I would like the IVR to make a call to Freeswitch and have ext 101 ring
for the customer’s context. My IVR would pass in the callerid of the inbound
caller and I would like that number to display on the VoIP phone as the
callerid and name.



Furthermore, when someone at ext 101 dials ext 102, I need Freesswitch to
make a call to the IVR.



Is this possible? Are they any examples out there? How can I get started? I
am a newbie to Freeswitch.



Thanks,



Ira Tessler




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