<div dir="ltr">Hi Ira, Avi Marcus here.<div><br><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><a href="http://wiki.freeswitch.org/wiki/Mod_directory">http://wiki.freeswitch.org/wiki/Mod_directory</a> might come in useful here... to let people search though the extensions for the person to call.</div>
<div>For IVR calling through, on your Dialogic IVR I'd imagine you can tell it to call a SIP. Simply have 101 in the IVR route to freeswitch's box @ the appropriate domain.</div><div>In FreeSWITCH, you can easily send any number you want to be bridged to another SIP address, e.g. your current IVR.<br>
<div class="gmail_quote"><br></div><div class="gmail_quote">-Avi Marcus</div><div class="gmail_quote">FreeSWITCH Consulting</div><div class="gmail_quote">0330-010-5060 (UK)</div><div class="gmail_quote"><br></div><div class="gmail_quote">
On Mon, May 9, 2011 at 8:07 PM, Ira Tessler <span dir="ltr"><<a href="mailto:ira@connectmevoice.com">ira@connectmevoice.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">I would like to integrate Freeswitch into my existing IVR platform. For now, I would like to use it to register VoIP phones, handle outbound calls and receive inbound calls from my IVR. We are a service provider, so this would be a multi-tenant configuration. Each one of our customers would be set up in their own Freeswitch context. I would set up the same extensions for a customer in our IVR and for Freeswitch. When someone dials ext 101 on our IVR, I would like the IVR to make a call to Freeswitch and have ext 101 ring for the customer’s context. My IVR would pass in the callerid of the inbound caller and I would like that number to display on the VoIP phone as the callerid and name.</p>
<p class="MsoNormal"> </p><p class="MsoNormal">Furthermore, when someone at ext 101 dials ext 102, I need Freesswitch to make a call to the IVR.</p><p class="MsoNormal"> </p><p class="MsoNormal">Is this possible? Are they any examples out there? How can I get started? I am a newbie to Freeswitch.</p>
<p class="MsoNormal"> </p><p class="MsoNormal">Thanks,</p><p class="MsoNormal"> </p><p class="MsoNormal">Ira Tessler</p><p class="MsoNormal"> </p></div></div>
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