[Freeswitch-users] mod_callcenter ringback - help

[Jeferson Rodrigo Almeida]

Thanks for the help. I'll try to do this configurations, and than I put
here the results.

2011/12/2 Saugort Dario Garcia Tovar <dgarcia at anew.com.ve>

>  Also, check:
>
>
> http://freeswitch-users.2379917.n2.nabble.com/Using-fifo-orbit-announce-For-On-hook-Agent-td5222158.html
>
>
>
> On 12/2/2011 1:34 PM, Jeferson Rodrigo Almeida wrote:
>
> Thanks for the reply Brad, but my problem is other, I'll try to be
> clearer...
>
>  When a member enters in a queue, and all agents are busy, he stays
> listening to the moh sound. When a agent goes to Waiting state, the call is
> bridged to him. In this moment, I want that the member star to listen a
> ringback (to know that  his call is going to an agent).
>
>  The link that you sent only explains how to set a moh sound, that will
> play continuously, doesn't matter if the agent is ringing or not.
>
>  Is there any way to make this?
>
>  Thanks again for the attention...
>
> 2011/12/2 Brad Mina <brad at tech21.com>
>
>> Jeferson,
>>
>>  I'd recommend you look at the following links:
>> http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound
>>
>> http://wiki.freeswitch.org/wiki/Mod_local_stream
>>
>>  On Fri, Dec 2, 2011 at 8:17 AM, Jeferson Rodrigo Almeida <
>> jefersonparanaense at gmail.com> wrote:
>>
>>>    Hi...
>>>>
>>>>  I'm using mod_callcenter
>>>>
>>>>  I need to send a ringback (or any other sound, different of the
>>>> default moh) to the caller when a agent phone is ringing, and I don't know
>>>> how to do it.
>>>>
>>>>  Basically, I need to playback other sound to the caller when
>>>> agent-offering event is fired.
>>>>
>>>>  Is there any way to configure a dialplan after the call is bridged to
>>>> the agent?
>>>>  Is there any way to modify the moh for this call in real-time? (I can
>>>> capture the event...)
>>>>
>>>>  Any help will be appreciated.
>>>>
>>>>  Ps.: Sorry for any mistake in my "school" english.
>>>>
>>>>  Thanks
>>>>
>>>>  --
>>>> Jeferson Rodrigo Almeida
>>>> Engenheiro de Computação
>>>> jefersonparanaense at gmail.com
>>>
>>>
>>>
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>
>
>  --
> Jeferson Rodrigo Almeida
> Engenheiro de Computação
> jefersonparanaense at gmail.com
>
>
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> --
> Atentamente,
> *Dario García*
> Consultor.
>
> CCCT, Nivel C2, Sector Yarey, Mz,
> Ofc. MZ03a.
> Caracas-Venezuela.
> Teléfono: +58 212 9081842
> Cel: +58 412 2221515
> dgarcia at anew.com.ve
> http://www.anew.com.ve
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
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-- 
Jeferson Rodrigo Almeida
Engenheiro de Computação
jefersonparanaense at gmail.com
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