Thanks for the help. I'll try to do this configurations, and than I put here the results.<div><div><br><div class="gmail_quote">2011/12/2 Saugort Dario Garcia Tovar <span dir="ltr"><<a href="mailto:dgarcia@anew.com.ve">dgarcia@anew.com.ve</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div bgcolor="#FFFFFF" text="#000000">
Also, check:<br>
<br>
<a href="http://freeswitch-users.2379917.n2.nabble.com/Using-fifo-orbit-announce-For-On-hook-Agent-td5222158.html" target="_blank">http://freeswitch-users.2379917.n2.nabble.com/Using-fifo-orbit-announce-For-On-hook-Agent-td5222158.html</a><div class="im">
<br>
<br>
<br>
On 12/2/2011 1:34 PM, Jeferson Rodrigo Almeida wrote:
</div><blockquote type="cite"><div><div class="h5">Thanks for the reply Brad, but my problem is other,
I'll try to be clearer...
<div><br>
</div>
<div>When a member enters in a queue, and all agents are busy, he
stays listening to the moh sound. When a agent goes to Waiting
state, the call is bridged to him. In this moment, I want that
the member star to listen a ringback (to know that his call is
going to an agent).</div>
<div><br>
</div>
<div>The link that you sent only explains how to set a moh sound,
that will play continuously, doesn't matter if the agent is
ringing or not.</div>
<div><br>
</div>
<div>Is there any way to make this?</div>
<div><br>
</div>
<div>Thanks again for the attention...<br>
<br>
<div class="gmail_quote">2011/12/2 Brad Mina <span dir="ltr"><<a href="mailto:brad@tech21.com" target="_blank">brad@tech21.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Jeferson,
<div><br>
</div>
<div>I'd recommend you look at the following links:<br>
<a href="http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound" target="_blank">http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound</a><br>
<br>
<a href="http://wiki.freeswitch.org/wiki/Mod_local_stream" target="_blank">http://wiki.freeswitch.org/wiki/Mod_local_stream</a><br>
<br>
<div class="gmail_quote">
<div>
<div>On Fri, Dec 2, 2011 at 8:17 AM,
Jeferson Rodrigo Almeida <span dir="ltr"><<a href="mailto:jefersonparanaense@gmail.com" target="_blank">jefersonparanaense@gmail.com</a>></span>
wrote:<br>
</div>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div><span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse;color:rgb(34,34,34)">Hi...
<div>
<br>
</div>
<div>I'm using mod_callcenter<br>
<div><br>
</div>
<div>I need to send a ringback (or any
other sound, different of the
default moh) to the caller when a
agent phone is ringing, and I don't
know how to do it.</div>
<div>
<br>
</div>
<div>Basically, I need to playback
other sound to the caller when
agent-offering event is fired.</div>
<div><br>
</div>
<div>Is there any way to configure a
dialplan after the call is bridged
to the agent?</div>
<div>
Is there any way to modify the moh
for this call in real-time? (I can
capture the event...)</div>
<div><br>
</div>
<div>Any help will be appreciated.</div>
<div><br>
</div>
<div>Ps.: Sorry for any mistake in my
"school" english.</div>
<div><br>
</div>
<div>Thanks</div>
</div>
</span></div>
</div>
<span><font color="#888888">
<div><br>
</div>
-- <br>
Jeferson Rodrigo Almeida<br>
Engenheiro de Computação<br>
<a href="mailto:jefersonparanaense@gmail.com" target="_blank">jefersonparanaense@gmail.com</a></font></span></blockquote>
</div>
<br>
</div>
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<br>
<br clear="all">
<div><br>
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-- <br>
Jeferson Rodrigo Almeida<br>
Engenheiro de Computação<br>
<a href="mailto:jefersonparanaense@gmail.com" target="_blank">jefersonparanaense@gmail.com</a><br>
</div>
<br>
<fieldset></fieldset>
<br>
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</pre>
<br>
<fieldset></fieldset>
<br>
</div></div><div class="im"><p color="#000000" align="left">No virus
found in this message.<br>
Checked by AVG - <a href="http://www.avg.com" target="_blank">www.avg.com</a><br>
Version: 2012.0.1873 / Virus Database: 2102/4652 - Release Date:
12/02/11</p>
</div></blockquote><div class="im">
<br>
<br>
<div>-- <br>
Atentamente,
<br>
<b>Dario García</b>
<br>
Consultor.
<br>
<br>
CCCT, Nivel C2, Sector Yarey, Mz, <br>
Ofc. MZ03a. <br>
Caracas-Venezuela.
<br>
Teléfono: <a href="tel:%2B58%20212%209081842" value="+582129081842" target="_blank">+58 212 9081842</a>
<br>
Cel: <a href="tel:%2B58%20412%202221515" value="+584122221515" target="_blank">+58 412 2221515</a>
<br>
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<br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br>Jeferson Rodrigo Almeida<br>Engenheiro de Computação<br><a href="mailto:jefersonparanaense@gmail.com">jefersonparanaense@gmail.com</a><br>
</div></div>