[Freeswitch-users] Default action on IVR menus

[Phillip Jones]

Thanks Guys - I was thinking about it the wrong way.

This makes perfect sense now.

On Sun, Sep 26, 2010 at 2:30 PM, <covici at ccs.covici.com> wrote:

> I had this same problem and was told to just put the app after the
> voicemail app in the dialplan so after exiting it will do what you want,
> however if there is a transfer in the menu it will never get there.
>
> Hope that helps.
>
> Phillip Jones <pjintheusa at gmail.com> wrote:
>
> > Hi all,
> >
> > Is is possible to define a default action in an IVR menu? i.e. an action
> > that is taken when the user does NOT press any key.
> >
> > For example:
> >
> > <menu name="ppn_ivr_VoiceMail_Play"
> >       greet-long="phrase:PlayVM"
> >       timeout="3000"
> >       inter-digit-timeout="3000"
> >       timeout="3000"
> >       max-failures="0"
> >       max-timeouts="1"
> >       digit-len="1">
> >
> >    <entry action="menu-exec-app" digits="4" param="managed
> > PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/>
> >    <entry action="menu-exec-app" digits="7" param="managed
> > PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/>
> >    <entry action="menu-exec-app" digits="8" param="managed
> > PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/>
> >    <entry action="menu-exec-app" digits="5" param="managed
> > PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/>
> >    <entry action="menu-exec-app" digits="" param="managed
> > PPNSystem.Telephony.PlayVoicemailHandler"/>
> >
> >    </menu>
> >
> > In the above I would like the last action to kick in if the user does not
> > press any keys after 3 secs.
> >
> > Any help appreciated!
> >
> > Thanks
> >
> >
> > Pj
> >
> > ----------------------------------------------------
> > Alternatives:
> >
> > ----------------------------------------------------
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>
> --
> Your life is like a penny.  You're going to lose it.  The question is:
> How do
> you spend it?
>
>         John Covici
>         covici at ccs.covici.com
>
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