[Freeswitch-users] Default action on IVR menus

[covici at ccs.covici.com]

I had this same problem and was told to just put the app after the
voicemail app in the dialplan so after exiting it will do what you want,
however if there is a transfer in the menu it will never get there.

Hope that helps.

Phillip Jones <pjintheusa at gmail.com> wrote:

> Hi all,
> 
> Is is possible to define a default action in an IVR menu? i.e. an action
> that is taken when the user does NOT press any key.
> 
> For example:
> 
> <menu name="ppn_ivr_VoiceMail_Play"
>       greet-long="phrase:PlayVM"
>       timeout="3000"
>       inter-digit-timeout="3000"
>       timeout="3000"
>       max-failures="0"
>       max-timeouts="1"
>       digit-len="1">
> 
>    <entry action="menu-exec-app" digits="4" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/>
>    <entry action="menu-exec-app" digits="7" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/>
>    <entry action="menu-exec-app" digits="8" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/>
>    <entry action="menu-exec-app" digits="5" param="managed
> PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/>
>    <entry action="menu-exec-app" digits="" param="managed
> PPNSystem.Telephony.PlayVoicemailHandler"/>
> 
>    </menu>
> 
> In the above I would like the last action to kick in if the user does not
> press any keys after 3 secs.
> 
> Any help appreciated!
> 
> Thanks
> 
> 
> Pj
> 
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> 
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         covici at ccs.covici.com