<div>Thanks Guys - I was thinking about it the wrong way.</div>
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<div>This makes perfect sense now.<br><br></div>
<div class="gmail_quote">On Sun, Sep 26, 2010 at 2:30 PM, <span dir="ltr"><<a href="mailto:covici@ccs.covici.com">covici@ccs.covici.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">I had this same problem and was told to just put the app after the<br>voicemail app in the dialplan so after exiting it will do what you want,<br>
however if there is a transfer in the menu it will never get there.<br><br>Hope that helps.<br>
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<div class="h5"><br>Phillip Jones <<a href="mailto:pjintheusa@gmail.com">pjintheusa@gmail.com</a>> wrote:<br><br>> Hi all,<br>><br>> Is is possible to define a default action in an IVR menu? i.e. an action<br>
> that is taken when the user does NOT press any key.<br>><br>> For example:<br>><br>> <menu name="ppn_ivr_VoiceMail_Play"<br>> greet-long="phrase:PlayVM"<br>> timeout="3000"<br>
> inter-digit-timeout="3000"<br>> timeout="3000"<br>> max-failures="0"<br>> max-timeouts="1"<br>> digit-len="1"><br>><br>
> <entry action="menu-exec-app" digits="4" param="managed<br>> PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/><br>> <entry action="menu-exec-app" digits="7" param="managed<br>
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/><br>> <entry action="menu-exec-app" digits="8" param="managed<br>> PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/><br>
> <entry action="menu-exec-app" digits="5" param="managed<br>> PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/><br>> <entry action="menu-exec-app" digits="" param="managed<br>
> PPNSystem.Telephony.PlayVoicemailHandler"/><br>><br>> </menu><br>><br>> In the above I would like the last action to kick in if the user does not<br>> press any keys after 3 secs.<br>><br>
> Any help appreciated!<br>><br>> Thanks<br>><br>><br>> Pj<br>><br></div></div>> ----------------------------------------------------<br>> Alternatives:<br>><br>> ----------------------------------------------------<br>
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<br></div><font color="#888888">--<br>Your life is like a penny. You're going to lose it. The question is:<br>How do<br>you spend it?<br><br> John Covici<br> <a href="mailto:covici@ccs.covici.com">covici@ccs.covici.com</a><br>
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