<div>Thanks Guys - I was thinking about it the wrong way.</div>
<div> </div>
<div>This makes perfect sense now.<br><br></div>
<div class="gmail_quote">On Sun, Sep 26, 2010 at 2:30 PM, <span dir="ltr">&lt;<a href="mailto:covici@ccs.covici.com">covici@ccs.covici.com</a>&gt;</span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">I had this same problem and was told to just put the app after the<br>voicemail app in the dialplan so after exiting it will do what you want,<br>
however if there is a transfer in the menu it will never get there.<br><br>Hope that helps.<br>
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<div class="h5"><br>Phillip Jones &lt;<a href="mailto:pjintheusa@gmail.com">pjintheusa@gmail.com</a>&gt; wrote:<br><br>&gt; Hi all,<br>&gt;<br>&gt; Is is possible to define a default action in an IVR menu? i.e. an action<br>
&gt; that is taken when the user does NOT press any key.<br>&gt;<br>&gt; For example:<br>&gt;<br>&gt; &lt;menu name=&quot;ppn_ivr_VoiceMail_Play&quot;<br>&gt;       greet-long=&quot;phrase:PlayVM&quot;<br>&gt;       timeout=&quot;3000&quot;<br>
&gt;       inter-digit-timeout=&quot;3000&quot;<br>&gt;       timeout=&quot;3000&quot;<br>&gt;       max-failures=&quot;0&quot;<br>&gt;       max-timeouts=&quot;1&quot;<br>&gt;       digit-len=&quot;1&quot;&gt;<br>&gt;<br>
&gt;    &lt;entry action=&quot;menu-exec-app&quot; digits=&quot;4&quot; param=&quot;managed<br>&gt; PPNSystem.Telephony.ChangeStatusVoicemailHandler 4&quot;/&gt;<br>&gt;    &lt;entry action=&quot;menu-exec-app&quot; digits=&quot;7&quot; param=&quot;managed<br>
&gt; PPNSystem.Telephony.ChangeStatusVoicemailHandler 7&quot;/&gt;<br>&gt;    &lt;entry action=&quot;menu-exec-app&quot; digits=&quot;8&quot; param=&quot;managed<br>&gt; PPNSystem.Telephony.ChangeStatusVoicemailHandler 8&quot;/&gt;<br>
&gt;    &lt;entry action=&quot;menu-exec-app&quot; digits=&quot;5&quot; param=&quot;managed<br>&gt; PPNSystem.Telephony.ReturnCallVoicemailHandler 5&quot;/&gt;<br>&gt;    &lt;entry action=&quot;menu-exec-app&quot; digits=&quot;&quot; param=&quot;managed<br>
&gt; PPNSystem.Telephony.PlayVoicemailHandler&quot;/&gt;<br>&gt;<br>&gt;    &lt;/menu&gt;<br>&gt;<br>&gt; In the above I would like the last action to kick in if the user does not<br>&gt; press any keys after 3 secs.<br>&gt;<br>
&gt; Any help appreciated!<br>&gt;<br>&gt; Thanks<br>&gt;<br>&gt;<br>&gt; Pj<br>&gt;<br></div></div>&gt; ----------------------------------------------------<br>&gt; Alternatives:<br>&gt;<br>&gt; ----------------------------------------------------<br>

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