[Freeswitch-users] How long did the phone ring?

Anthony Minessale anthony.minessale at gmail.com
Wed Mar 17 09:57:00 PDT 2010


even better you have the progress and progress_media timestamps too
so you can measure from the instance you got the first ringing indication
so then you can also measure how long it took to start ringing too (PDD)


On Wed, Mar 17, 2010 at 10:46 AM, Brian West <brian at freeswitch.org> wrote:

> Call start answer time minus call start time = ring time in the CDR
>
> /b
>
> On Mar 16, 2010, at 5:21 PM, Fraser Redmond wrote:
>
> > I'm converting a call-center app from Asterisk to FreeSwitch (using xml
> and javascript dialplans) and I think I've worked out how to do nearly
> everything, except for tracking one important metric: How long the phone
> rang before an agent picked it up.
>
>
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-- 
Anthony Minessale II

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