[Freeswitch-users] How long did the phone ring?

[Fraser Redmond]

Yeah, that's what I had expected, and was why I was confused.

I've done some more tests, and tracked the results a little closer in a
spreadsheet, and it seems that when I call the extension directly from
another sipphone the  Caller-Channel-Answered-Time minus
Caller-Channel-Created-Time  matches the ring time, so that scenario is
fine.

When I call into an IVR with the javascript dialplan and then create the new
session and bridge them that way, the Answered-Time and Created-Time, that
are reported after the call ends are reported on the A-leg's Created &
Answered.

The good news is that the Progress-Time is reported on when the B-leg
started ringing, so I can know when the call started ringing.
The bad news is that the Progress-Media-Time is always blank

I can take the Progress-Time and compare it to the system-clock, and that
should generally be accurate to a second or so, which is better than
nothing, but it'd be nice to do it properly.

Any other ideas? Is there any channel-variables I can set that would be
worth playing with? I'm currently only setting:
ignore_early_media=true,hangup_after_bridge=false,continue_on_fail=true

Cheers,
Fraser




On Wed, Mar 17, 2010 at 4:57 PM, Anthony Minessale <
anthony.minessale at gmail.com> wrote:

> even better you have the progress and progress_media timestamps too
> so you can measure from the instance you got the first ringing indication
> so then you can also measure how long it took to start ringing too (PDD)
>
>
> On Wed, Mar 17, 2010 at 10:46 AM, Brian West <brian at freeswitch.org> wrote:
>
>> Call start answer time minus call start time = ring time in the CDR
>>
>> /b
>>
>> On Mar 16, 2010, at 5:21 PM, Fraser Redmond wrote:
>>
>> > I'm converting a call-center app from Asterisk to FreeSwitch (using xml
>> and javascript dialplans) and I think I've worked out how to do nearly
>> everything, except for tracking one important metric: How long the phone
>> rang before an agent picked it up.
>>
>>
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>
>
>
> --
> Anthony Minessale II
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