[Freeswitch-users] How long did the phone ring?

Brian West brian at freeswitch.org
Wed Mar 17 08:46:49 PDT 2010


Call start answer time minus call start time = ring time in the CDR

/b

On Mar 16, 2010, at 5:21 PM, Fraser Redmond wrote:

> I'm converting a call-center app from Asterisk to FreeSwitch (using xml and javascript dialplans) and I think I've worked out how to do nearly everything, except for tracking one important metric: How long the phone rang before an agent picked it up.





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