[Freeswitch-users] How long did the phone ring?

[Brian West]

Call start answer time minus call start time = ring time in the CDR

/b

On Mar 16, 2010, at 5:21 PM, Fraser Redmond wrote:

> I'm converting a call-center app from Asterisk to FreeSwitch (using xml and javascript dialplans) and I think I've worked out how to do nearly everything, except for tracking one important metric: How long the phone rang before an agent picked it up.