[Freeswitch-users] Missing CDRs with ATTENDED TRANSFER

[Peder]

What value do you have for "legs" in cdr_csv.conf.xml?  This is just a
guess, but you probably need to have AB to get the third cdr.

 

<param name="legs" value="ab"/>

 

 

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of katarina
djakovic
Sent: Friday, June 11, 2010 2:26 AM
To: freeswitch-users at lists.freeswitch.org
Subject: [Freeswitch-users] Missing CDRs with ATTENDED TRANSFER

 

Dear Freeswitch users,
 
we have a problem where no CDRs are created for assisted transfer.
 
We are running FS 1.0.6. We have extensions and one gateway to connect to
PSTN.
 
The scenario is the following:
 
1) Extension A calls a PSTN number (through the gateway) lets say nubmer C.
Extension A is using 
Twinkle soft phone. Connection gets established.
2) Then, using Twinkle, extension A chooses to transfer the call to
extension B by pressing xfer 
button in Twinkle's GUI. A calls B.
3) Then A hangs up (presses xfer button again) while connection gets
established between B and 
C.
 
However, FS produces only 2 CDRs for the whole process. Namely, there is a
CDR for the step 1) A 
-> C. There is a CDR for 2) A -> B, but there is no CDR for 3) B -> C.
 
The two CDRs are produced just after the call is transfered, but the third
CDR never gets 
produced. Although, the FS is aware of the ATTENDED_TRANSFER as this appears
as the 'reason' in 
the second CDR. Here are the CDRs produced:
 
"2000","2000","gateway","external",""Katarina Piljanovic" 
<2000>","sofia/external/2000 at 95.180.91.118:5080
<mailto:sofia/external/2000 at 95.180.91.118:5080%22,%22sofia/external/38111754
3472%22,%22bridge%22,%22sofia/g>
","sofia/external/381117543472","bridge","sofia/g
ateway/provider/381117543472","2010-06-10 16:52:11","2010-06-10
16:52:17","2010-06-10 
16:55:58","227","221","NORMAL_CLEARING","","eaf26c9d-4cd7-4f65-a53e-
a426b50da52d","","","GSM","GSM","none","none"
 
"2000","2000","2002","external",""Katarina Piljanovic" 
<2000>","sofia/external/2000 at 95.180.91.118:5080
<mailto:sofia/external/2000 at 95.180.91.118:5080%22,%22sofia/external/2002%22,
%22bridge%22,%22%7bdisable_rtp_au>
","sofia/external/2002","bridge","{disable_rtp_au
to_adjust=true}sofia/external/2002%95.180.91.118","2010-06-10
16:53:31","2010-06-10 
16:53:33","2010-06-10
16:56:00","149","147","ATTENDED_TRANSFER","","ae6547cb-983d-405b-a4c1-
1afcd3260c4d","","","GSM","GSM","none","none"

Is there a way to get the third CDR, is it something in config that we
should set? As, this way the B and C can talk forever and never get billed
for the call.
 
Do you need to see the Dialplan to suggest the resolution? Also, the first
CDR is not correct either, as it 
should list the number called instead of the word "gateway" in the third
coloumn, as it normally 
does when we call through the gateway.
 
Many thanks in advance,
Katarina



  _____  

Hotmail has tools for the New Busy. Search, chat and e-mail from your inbox.
Learn more.
<http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:
WL:en-US:WM_HMP:042010_1> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20100611/540e9038/attachment.html