[Freeswitch-users] Missing CDRs with ATTENDED TRANSFER

[Michael Collins]

On Fri, Jun 11, 2010 at 11:22 AM, Peder <peder at networkoblivion.com> wrote:

>  What value do you have for “legs” in cdr_csv.conf.xml?  This is just a
> guess, but you probably need to have AB to get the third cdr.
>
>
>
> <param name="legs" value="ab"/>
>
>
>
Just be warned that you probably will end up with *four* CDRs if you turn on
the b-leg logging. I've tested these scenarios with Polycoms and Snoms and
it is pretty consistent. Attended transfers are a challenge for CDRs but
once you see the b-legs' CDRs you'll start to grasp it. As an exercise, turn
on the b-leg logging and then do some experiments. For instance, watch your
CDRs at these points during the call flow:

After A dials B and B answers but *before* A actually transfers the call to
B
After A transfer the call to B but before B and C disconnect
After B and C disconnect

When you see four CDRs for what is essentially a single phone call it helps
to know at what stage in the call flow that each of the records was created.


Have fun. :)
-MC
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