[Freeswitch-users] Missing CDRs with ATTENDED TRANSFER

[katarina djakovic]

Thanks guys,

 

that solved my problem. 

 

All the best,

Katarina
 


Date: Fri, 11 Jun 2010 12:34:27 -0700
From: msc at freeswitch.org
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] Missing CDRs with ATTENDED TRANSFER




On Fri, Jun 11, 2010 at 11:22 AM, Peder <peder at networkoblivion.com> wrote:




What value do you have for “legs” in cdr_csv.conf.xml?  This is just a guess, but you probably need to have AB to get the third cdr.
 
<param name="legs" value="ab"/>
 
Just be warned that you probably will end up with *four* CDRs if you turn on the b-leg logging. I've tested these scenarios with Polycoms and Snoms and it is pretty consistent. Attended transfers are a challenge for CDRs but once you see the b-legs' CDRs you'll start to grasp it. As an exercise, turn on the b-leg logging and then do some experiments. For instance, watch your CDRs at these points during the call flow:

After A dials B and B answers but *before* A actually transfers the call to B
After A transfer the call to B but before B and C disconnect
After B and C disconnect

When you see four CDRs for what is essentially a single phone call it helps to know at what stage in the call flow that each of the records was created. 

Have fun. :)
-MC

 		 	   		  
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