[Freeswitch-users] Missing CDRs with ATTENDED TRANSFER

[katarina djakovic]

Dear Freeswitch users,

 

we have a problem where no CDRs are created for assisted transfer.

 

We are running FS 1.0.6. We have extensions and one gateway to connect to PSTN.

 

The scenario is the following:

 

1) Extension A calls a PSTN number (through the gateway) lets say nubmer C. Extension A is using 

Twinkle soft phone. Connection gets established.

2) Then, using Twinkle, extension A chooses to transfer the call to extension B by pressing xfer 

button in Twinkle's GUI. A calls B.

3) Then A hangs up (presses xfer button again) while connection gets established between B and 

C.

 

However, FS produces only 2 CDRs for the whole process. Namely, there is a CDR for the step 1) A 

-> C. There is a CDR for 2) A -> B, but there is no CDR for 3) B -> C.

 

The two CDRs are produced just after the call is transfered, but the third CDR never gets 

produced. Although, the FS is aware of the ATTENDED_TRANSFER as this appears as the 'reason' in 

the second CDR. Here are the CDRs produced:

 

"2000","2000","gateway","external",""Katarina Piljanovic" 

<2000>","sofia/external/2000 at 95.180.91.118:5080","sofia/external/381117543472","bridge","sofia/g

ateway/provider/381117543472","2010-06-10 16:52:11","2010-06-10 16:52:17","2010-06-10 

16:55:58","227","221","NORMAL_CLEARING","","eaf26c9d-4cd7-4f65-a53e-

a426b50da52d","","","GSM","GSM","none","none"

 

"2000","2000","2002","external",""Katarina Piljanovic" 

<2000>","sofia/external/2000 at 95.180.91.118:5080","sofia/external/2002","bridge","{disable_rtp_au

to_adjust=true}sofia/external/2002%95.180.91.118","2010-06-10 16:53:31","2010-06-10 

16:53:33","2010-06-10 16:56:00","149","147","ATTENDED_TRANSFER","","ae6547cb-983d-405b-a4c1-

1afcd3260c4d","","","GSM","GSM","none","none"


Is there a way to get the third CDR, is it something in config that we should set? As, this way the B and C can talk forever and never get billed for the call.

 

Do you need to see the Dialplan to suggest the resolution? Also, the first CDR is not correct either, as it 

should list the number called instead of the word "gateway" in the third coloumn, as it normally 

does when we call through the gateway.

 

Many thanks in advance,
Katarina

 		 	   		  
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