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Dear Freeswitch users,<BR>
<BR>
we have a problem where no CDRs are created for assisted transfer.<BR>
<BR>
We are running FS 1.0.6. We have extensions and one gateway to connect to PSTN.<BR>
<BR>
The scenario is the following:<BR>
<BR>
1) Extension A calls a PSTN number (through the gateway) lets say nubmer C. Extension A is using <BR>
Twinkle soft phone. Connection gets established.<BR>
2) Then, using Twinkle, extension A chooses to transfer the call to extension B by pressing xfer <BR>
button in Twinkle's GUI. A calls B.<BR>
3) Then A hangs up (presses xfer button again) while connection gets established between B and <BR>
C.<BR>
<BR>
However, FS produces only 2 CDRs for the whole process. Namely, there is a CDR for the step 1) A <BR>
-> C. There is a CDR for 2) A -> B, but there is no CDR for 3) B -> C.<BR>
<BR>
The two CDRs are produced just after the call is transfered, but the third CDR never gets <BR>
produced. Although, the FS is aware of the ATTENDED_TRANSFER as this appears as the 'reason' in <BR>
the second CDR. Here are the CDRs produced:<BR>
<BR>
"2000","2000","gateway","external",""Katarina Piljanovic" <BR>
<2000>","<A href='mailto:sofia/external/2000@95.180.91.118:5080","sofia/external/381117543472","bridge","sofia/g'>sofia/external/2000@95.180.91.118:5080","sofia/external/381117543472","bridge","sofia/g</A><BR>
ateway/provider/381117543472","2010-06-10 16:52:11","2010-06-10 16:52:17","2010-06-10 <BR>
16:55:58","227","221","NORMAL_CLEARING","","eaf26c9d-4cd7-4f65-a53e-<BR>
a426b50da52d","","","GSM","GSM","none","none"<BR>
<BR>
"2000","2000","2002","external",""Katarina Piljanovic" <BR>
<2000>","<A href='mailto:sofia/external/2000@95.180.91.118:5080","sofia/external/2002","bridge","{disable_rtp_au'>sofia/external/2000@95.180.91.118:5080","sofia/external/2002","bridge","{disable_rtp_au</A><BR>
to_adjust=true}sofia/external/2002%95.180.91.118","2010-06-10 16:53:31","2010-06-10 <BR>
16:53:33","2010-06-10 16:56:00","149","147","ATTENDED_TRANSFER","","ae6547cb-983d-405b-a4c1-<BR>
1afcd3260c4d","","","GSM","GSM","none","none"<BR>
<BR>Is there a way to get the third CDR, is it something in config that we should set? As, this way the B and C can talk forever and never get billed for the call.<BR>
<BR>
Do you need to see the Dialplan to suggest the resolution? Also, the first CDR is not correct either, as it <BR>
should list the number called instead of the word "gateway" in the third coloumn, as it normally <BR>
does when we call through the gateway.<BR>
<BR>
Many thanks in advance,<BR>Katarina<BR><BR> <br /><hr />Hotmail has tools for the New Busy. Search, chat and e-mail from your inbox. <a href='http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_1' target='_new'>Learn more.</a></body>
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