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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What value do you have for “legs” in cdr_csv.conf.xml? This is
just a guess, but you probably need to have AB to get the third cdr.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><param name="legs" value="ab"/><o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>katarina
djakovic<br>
<b>Sent:</b> Friday, June 11, 2010 2:26 AM<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> [Freeswitch-users] Missing CDRs with ATTENDED TRANSFER<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'>Dear Freeswitch users,<br>
<br>
we have a problem where no CDRs are created for assisted transfer.<br>
<br>
We are running FS 1.0.6. We have extensions and one gateway to connect to PSTN.<br>
<br>
The scenario is the following:<br>
<br>
1) Extension A calls a PSTN number (through the gateway) lets say nubmer C.
Extension A is using <br>
Twinkle soft phone. Connection gets established.<br>
2) Then, using Twinkle, extension A chooses to transfer the call to extension B
by pressing xfer <br>
button in Twinkle's GUI. A calls B.<br>
3) Then A hangs up (presses xfer button again) while connection gets
established between B and <br>
C.<br>
<br>
However, FS produces only 2 CDRs for the whole process. Namely, there is a CDR
for the step 1) A <br>
-> C. There is a CDR for 2) A -> B, but there is no CDR for 3) B -> C.<br>
<br>
The two CDRs are produced just after the call is transfered, but the third CDR
never gets <br>
produced. Although, the FS is aware of the ATTENDED_TRANSFER as this appears as
the 'reason' in <br>
the second CDR. Here are the CDRs produced:<br>
<br>
"2000","2000","gateway","external",""Katarina
Piljanovic" <br>
<2000>","<a
href="mailto:sofia/external/2000@95.180.91.118:5080%22,%22sofia/external/381117543472%22,%22bridge%22,%22sofia/g">sofia/external/2000@95.180.91.118:5080","sofia/external/381117543472","bridge","sofia/g</a><br>
ateway/provider/381117543472","2010-06-10
16:52:11","2010-06-10 16:52:17","2010-06-10 <br>
16:55:58","227","221","NORMAL_CLEARING","","eaf26c9d-4cd7-4f65-a53e-<br>
a426b50da52d","","","GSM","GSM","none","none"<br>
<br>
"2000","2000","2002","external",""Katarina
Piljanovic" <br>
<2000>","<a
href="mailto:sofia/external/2000@95.180.91.118:5080%22,%22sofia/external/2002%22,%22bridge%22,%22%7bdisable_rtp_au">sofia/external/2000@95.180.91.118:5080","sofia/external/2002","bridge","{disable_rtp_au</a><br>
to_adjust=true}sofia/external/2002%95.180.91.118","2010-06-10
16:53:31","2010-06-10 <br>
16:53:33","2010-06-10 16:56:00","149","147","ATTENDED_TRANSFER","","ae6547cb-983d-405b-a4c1-<br>
1afcd3260c4d","","","GSM","GSM","none","none"<br>
<br>
Is there a way to get the third CDR, is it something in config that we should
set? As, this way the B and C can talk forever and never get billed for the call.<br>
<br>
Do you need to see the Dialplan to suggest the resolution? Also, the first CDR
is not correct either, as it <br>
should list the number called instead of the word "gateway" in the
third coloumn, as it normally <br>
does when we call through the gateway.<br>
<br>
Many thanks in advance,<br>
Katarina<br>
<br>
<o:p></o:p></span></p>
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