[Freeswitch-users] skill-based ACD

[msc]

On Thu, Sep 24, 2009 at 1:09 AM, Remko Kloosterman <R.Kloosterman at mtel.nl>wrote:

>  Hello Michael,
>
>
>
> Do you still want to follow up on this? I’m having difficulty gathering the
> old stuff in an understandable form. Also, it looks like the open source ACD
> Spice Telephony by Andrew Thompson can do just what you might need.
>
> I had totally forgotten about Andrew's stuff! Unless people want to build
their own 100% community/free/DIY version of a skill-based ACD then I say
let's all play with SpiceCSM and help improve it.
-MC
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