[Freeswitch-users] Fax receive issue with t30 codec

Wed Jun 14 11:52:23 UTC 2017

Hi Brian,

Is there any solution for that?

On Sat, Jun 10, 2017 at 9:46 AM, Hardik Patel <hardikitpl at gmail.com> wrote:

> Hi Brian,
>
> Thanks for the support.
>
> We are testing receive fax functionality using real fax machine and here i
> have listed the model which we are using to send fax.
>
> the models of real fax machines that we have used are group 3 CCITT / ITU,
> they are the following:
> 1 ) konica minolta bizhub-c220
> 2 ) HP Officejet 4500
> 3 ) HP Officejet G85
>
>
> From above list one of our machine is sending fax without T38 support and
> we got the failure with same error which have posted on bug but if we use
> T38 support then it works fine for us.
>
>
>
> *ERROR :*
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:508 Fax processing
> not successful - result (3) Timed out waiting for the first message.
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:513 Remote station
> id:
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:514 Local station
> id:  SpanDSP Fax Ident
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:515 Pages
> transferred: 0
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:517 Total fax
> pages:   0
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:518 Image
> resolution:  0x0
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:519 Transfer
> Rate:     14400
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:521 ECM
> status         off
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:522 remote country:
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:523 remote vendor:
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:524 remote model:
> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:526
> ==============================
>
> On Sat, Jun 10, 2017 at 2:42 AM, Brian West <brian at freeswitch.org> wrote:
>
>> Your log snip doesn't really help, I know without a single doubt faxing
>> works fine.  So what are you doing and how are you doing it?
>>
>> On Fri, Jun 9, 2017 at 3:42 PM, Tihomir Culjaga <tculjaga at gmail.com>
>> wrote:
>>
>>> hi, whats new on faxing in 1.6.17  ?
>>>
>>> T.
>>>
>>> On 6 June 2017 at 16:00, Brian West <brian at freeswitch.org> wrote:
>>>
>>>> You'll have to use 1.6.17 if you ever want any faxing to work in all
>>>> test cases.
>>>>
>>>> /b
>>>>
>>>> On Tue, Jun 6, 2017 at 6:11 AM, Hardik Patel <hardikitpl at gmail.com>
>>>> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> I am using opensips as entry point using dispatcher. opensips(
>>>>> 127.0.0.1), i am routing call to freeswitch server (127.0.0.3).
>>>>>
>>>>> Now I am trying to receive fax, my issue is when i try to send fax in
>>>>> softphone(Zoiper) from the log i am seeing that it is sending fax using t30
>>>>> codec. and i am not receiving the fax at destination, is it because of
>>>>> codec, should it only work with t38 codec? if that is the issue than how am
>>>>> i be able to send the fax using t38 from zoiper?
>>>>>
>>>>> Here i am attaching the fs log with loglevel 9 and sip trace is also
>>>>> enabled.
>>>>>
>>>>> 127.0.0.2  => carrier/provider IP
>>>>> 123456789 => Fax number
>>>>> test at gamil.com => Email Address
>>>>> 127.0.0.4 =>UI IP
>>>>>
>>>>> Pastebin link:https://pastebin.freeswitch.org/view/9ec52715
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
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>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Brian West*
>>>> brian at freeswitch.org
>>>>
>>>> *Twitter: @FreeSWITCH , @briankwest*
>>>>
>>>> http://www.freeswitchbook.com
>>>> http://www.freeswitchcookbook.com
>>>>
>>>> Book a phone call (CST) <https://freeswitch.com/appointment>
>>>>
>>>> Allison prompts for FreeSWITCH:
>>>>
>>>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>>>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>>>
>>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>>
>>>> *T:*+19184209001 <+1%20918-420-9001> | *F:*+19184209002
>>>> <+1%20918-420-9002> | *M:*+1918424WEST (9378)
>>>> *Skype:*briankwest
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
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>>>>
>>>
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
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>>>
>>
>>
>>
>> --
>>
>> *Brian West*
>> brian at freeswitch.org
>>
>> *Twitter: @FreeSWITCH , @briankwest*
>>
>> http://www.freeswitchbook.com
>> http://www.freeswitchcookbook.com
>>
>> Book a phone call (CST) <https://freeswitch.com/appointment>
>>
>> Allison prompts for FreeSWITCH:
>>
>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>
>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>
>> *T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378)
>> *Skype:*briankwest
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
> --
> Hardik Patel
> iNextrix Technologies Pvt Ltd
>

-- 
Hardik Patel
iNextrix Technologies Pvt Ltd
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