[Freeswitch-users] Fax receive issue with t30 codec

Sat Jun 10 04:16:51 UTC 2017

Hi Brian,

Thanks for the support.

We are testing receive fax functionality using real fax machine and here i
have listed the model which we are using to send fax.

the models of real fax machines that we have used are group 3 CCITT / ITU,
they are the following:
1 ) konica minolta bizhub-c220
2 ) HP Officejet 4500
3 ) HP Officejet G85

>From above list one of our machine is sending fax without T38 support and
we got the failure with same error which have posted on bug but if we use
T38 support then it works fine for us.

*ERROR :*
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:508 Fax processing not
successful - result (3) Timed out waiting for the first message.
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:513 Remote station id:
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:514 Local station id:
SpanDSP Fax Ident
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:515 Pages transferred:
0
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:517 Total fax pages:
0
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:518 Image resolution:
0x0
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:519 Transfer Rate:
14400
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:521 ECM status
off
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:522 remote country:
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:523 remote vendor:
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:524 remote model:
2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:526
==============================

On Sat, Jun 10, 2017 at 2:42 AM, Brian West <brian at freeswitch.org> wrote:

> Your log snip doesn't really help, I know without a single doubt faxing
> works fine.  So what are you doing and how are you doing it?
>
> On Fri, Jun 9, 2017 at 3:42 PM, Tihomir Culjaga <tculjaga at gmail.com>
> wrote:
>
>> hi, whats new on faxing in 1.6.17  ?
>>
>> T.
>>
>> On 6 June 2017 at 16:00, Brian West <brian at freeswitch.org> wrote:
>>
>>> You'll have to use 1.6.17 if you ever want any faxing to work in all
>>> test cases.
>>>
>>> /b
>>>
>>> On Tue, Jun 6, 2017 at 6:11 AM, Hardik Patel <hardikitpl at gmail.com>
>>> wrote:
>>>
>>>> Hello,
>>>>
>>>> I am using opensips as entry point using dispatcher. opensips(
>>>> 127.0.0.1), i am routing call to freeswitch server (127.0.0.3).
>>>>
>>>> Now I am trying to receive fax, my issue is when i try to send fax in
>>>> softphone(Zoiper) from the log i am seeing that it is sending fax using t30
>>>> codec. and i am not receiving the fax at destination, is it because of
>>>> codec, should it only work with t38 codec? if that is the issue than how am
>>>> i be able to send the fax using t38 from zoiper?
>>>>
>>>> Here i am attaching the fs log with loglevel 9 and sip trace is also
>>>> enabled.
>>>>
>>>> 127.0.0.2  => carrier/provider IP
>>>> 123456789 => Fax number
>>>> test at gamil.com => Email Address
>>>> 127.0.0.4 =>UI IP
>>>>
>>>> Pastebin link:https://pastebin.freeswitch.org/view/9ec52715
>>>>
>>>> ____________________________________________________________
>>>> _____________
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>>>>
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>>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Brian West*
>>> brian at freeswitch.org
>>>
>>> *Twitter: @FreeSWITCH , @briankwest*
>>>
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>>>
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>>>
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>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
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>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
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>>
>
>
>
> --
>
> *Brian West*
> brian at freeswitch.org
>
> *Twitter: @FreeSWITCH , @briankwest*
>
> http://www.freeswitchbook.com
> http://www.freeswitchcookbook.com
>
> Book a phone call (CST) <https://freeswitch.com/appointment>
>
> Allison prompts for FreeSWITCH:
>
> *https://www.gofundme.com/allison-prompts-for-freeswitch*
> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>
> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>
> *T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378)
> *Skype:*briankwest
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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>
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-- 
Hardik Patel
iNextrix Technologies Pvt Ltd
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