[Freeswitch-users] Fax receive issue with t30 codec

Wed Jun 14 11:58:25 UTC 2017

try setting the transfer to 9600 (fax_disable_v17)

Also, you may find this page useful:

https://freeswitch.org/confluence/display/FREESWITCH/mod_spandsp#mod_spandsp-Fax

On 14 June 2017 at 13:52, Hardik Patel <hardikitpl at gmail.com> wrote:

> Hi Brian,
>
> Is there any solution for that?
>
> On Sat, Jun 10, 2017 at 9:46 AM, Hardik Patel <hardikitpl at gmail.com>
> wrote:
>
>> Hi Brian,
>>
>> Thanks for the support.
>>
>> We are testing receive fax functionality using real fax machine and here
>> i have listed the model which we are using to send fax.
>>
>> the models of real fax machines that we have used are group 3 CCITT /
>> ITU, they are the following:
>> 1 ) konica minolta bizhub-c220
>> 2 ) HP Officejet 4500
>> 3 ) HP Officejet G85
>>
>>
>> From above list one of our machine is sending fax without T38 support and
>> we got the failure with same error which have posted on bug but if we use
>> T38 support then it works fine for us.
>>
>>
>>
>> *ERROR :*
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:508 Fax processing
>> not successful - result (3) Timed out waiting for the first message.
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:513 Remote station
>> id:
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:514 Local station
>> id:  SpanDSP Fax Ident
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:515 Pages
>> transferred: 0
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:517 Total fax
>> pages:   0
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:518 Image
>> resolution:  0x0
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:519 Transfer
>> Rate:     14400
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:521 ECM
>> status         off
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:522 remote
>> country:
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:523 remote
>> vendor:
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:524 remote
>> model:
>> 2017-06-09 11:48:16.537520 [DEBUG] mod_spandsp_fax.c:526
>> ==============================
>>
>> On Sat, Jun 10, 2017 at 2:42 AM, Brian West <brian at freeswitch.org> wrote:
>>
>>> Your log snip doesn't really help, I know without a single doubt faxing
>>> works fine.  So what are you doing and how are you doing it?
>>>
>>> On Fri, Jun 9, 2017 at 3:42 PM, Tihomir Culjaga <tculjaga at gmail.com>
>>> wrote:
>>>
>>>> hi, whats new on faxing in 1.6.17  ?
>>>>
>>>> T.
>>>>
>>>> On 6 June 2017 at 16:00, Brian West <brian at freeswitch.org> wrote:
>>>>
>>>>> You'll have to use 1.6.17 if you ever want any faxing to work in all
>>>>> test cases.
>>>>>
>>>>> /b
>>>>>
>>>>> On Tue, Jun 6, 2017 at 6:11 AM, Hardik Patel <hardikitpl at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I am using opensips as entry point using dispatcher. opensips(
>>>>>> 127.0.0.1), i am routing call to freeswitch server (127.0.0.3).
>>>>>>
>>>>>> Now I am trying to receive fax, my issue is when i try to send fax in
>>>>>> softphone(Zoiper) from the log i am seeing that it is sending fax using t30
>>>>>> codec. and i am not receiving the fax at destination, is it because of
>>>>>> codec, should it only work with t38 codec? if that is the issue than how am
>>>>>> i be able to send the fax using t38 from zoiper?
>>>>>>
>>>>>> Here i am attaching the fs log with loglevel 9 and sip trace is also
>>>>>> enabled.
>>>>>>
>>>>>> 127.0.0.2  => carrier/provider IP
>>>>>> 123456789 => Fax number
>>>>>> test at gamil.com => Email Address
>>>>>> 127.0.0.4 =>UI IP
>>>>>>
>>>>>> Pastebin link:https://pastebin.freeswitch.org/view/9ec52715
>>>>>>
>>>>>> ____________________________________________________________
>>>>>> _____________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://confluence.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>>> switch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Brian West*
>>>>> brian at freeswitch.org
>>>>>
>>>>> *Twitter: @FreeSWITCH , @briankwest*
>>>>>
>>>>> http://www.freeswitchbook.com
>>>>> http://www.freeswitchcookbook.com
>>>>>
>>>>> Book a phone call (CST) <https://freeswitch.com/appointment>
>>>>>
>>>>> Allison prompts for FreeSWITCH:
>>>>>
>>>>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>>>>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>>>>
>>>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>>>
>>>>> *T:*+19184209001 <+1%20918-420-9001> | *F:*+19184209002
>>>>> <+1%20918-420-9002> | *M:*+1918424WEST (9378)
>>>>> *Skype:*briankwest
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>>
>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
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>>>> switch-users
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>>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Brian West*
>>> brian at freeswitch.org
>>>
>>> *Twitter: @FreeSWITCH , @briankwest*
>>>
>>> http://www.freeswitchbook.com
>>> http://www.freeswitchcookbook.com
>>>
>>> Book a phone call (CST) <https://freeswitch.com/appointment>
>>>
>>> Allison prompts for FreeSWITCH:
>>>
>>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>>
>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>
>>> *T:*+19184209001 <(918)%20420-9001> | *F:*+19184209002
>>> <(918)%20420-9002> | *M:*+1918424WEST (9378)
>>> *Skype:*briankwest
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
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>>> http://www.freeswitch.org
>>>
>>
>>
>>
>> --
>> Hardik Patel
>> iNextrix Technologies Pvt Ltd
>>
>
>
>
> --
> Hardik Patel
> iNextrix Technologies Pvt Ltd
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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>

-- 

Sincerely,

Giovanni Maruzzelli
OpenTelecom.IT
cell: +39 347 266 56 18
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