[Freeswitch-users] When calling out , freeswitch doesn't get DTMF ?

Tue Jun 13 21:06:26 UTC 2017

I am encountering the same issue.  I am using an ESL call to api originate, with little else except getting in and out of the port, and the caller DTMF is failing to reach the called number.  The called number auto answer attendant does not respond to DTMF, and a call to a test phone confirms no DTMF.  This is a new upgrade from 1.2 to 1.6 and I don't know if this was an issue in 1.2, but my users never complained before 1.6 upgrade.  Ideas?...

>>> chenyzhi  <eastour at 163.com> 06/13/17 3:32 PM >>>
It's a one leg call .there is no b-leg.

please make a test on your freeswitch box .

just type the command "originate user/1001 5000" on the freeswitch console to see if your freeswitch instance can detect dtmf input.

At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <luis.daniel.lucio at gmail.com> wrote:
 check if you have transcoding, and if you do, check that dftm type-codec on leg b are compatible.

--
Luis Daniel Lucio Quiroz
CISSP, CISM, CISA
Linux, VoIP and much more fun
www.okay.com.mx

Need LCR? Check out LCR for FusionPBX with FreeSWITCH
Need Billing? Check out Billing for FusionPBX with FreeSWITCH

On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <eastour at 163.com> wrote:
I don't think It's  the DTMF type , because  when I dial 5000 from x-lite (which has registered to freeswitch as 1001) ,I can hear the voice and if I press any dtmf on x-lite,  freeswitch can recieve the dtmfs.  This means that the DTMF type is correct ,otherwise freeswitch coudn't have received the dtmfs;

 when I enter the command  "originate user/1001 5000"  at the freeswitch console , my xlite will ring ,and I answered ,I can hear the voice ,I press some dtmf,but freeswitch can NOT receive any dtmf.  really weird.

At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <gmaruzz at gmail.com> wrote:
 you need to check the DTMF type, you probably are using the wrong one (info-inband-rfc2833), and for some reason they are not negotiated

On 12 June 2017 at 02:32, chenyzhi <eastour at 163.com> wrote:
I have read the logs ,but I didn't find any difference.

Please make a test to see if this happens in your box.

At 2017-06-10 06:49:34, "David Villasmil" <david.villasmil.work at gmail.com> wrote:
 Have you looked at the log? Bump the logging up and see what shows up... what you're seeing is very weird

David
On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <eastour at 163.com> wrote:

Hi

 call 5000 from x-lite , you can hear the IVR voice and if you press dtmf keys , freeswitch can receive the dtmf keys .

but , if you enter the command  "originate user/1001 5000"  , x-lite will ring ,answer it ,you can hear the IVR voice , press some keys ,the freeswitch can NOT receive any dtmf ,

why?

_________________________________________________________________________
 Professional FreeSWITCH Consulting Services:
 consulting at freeswitch.org
 http://www.freeswitchsolutions.com

 Official FreeSWITCH Sites
 http://www.freeswitch.org
 http://confluence.freeswitch.org
 http://www.cluecon.com

 FreeSWITCH-users mailing list
 FreeSWITCH-users at lists.freeswitch.org
 http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
 UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
 http://www.freeswitch.org

_________________________________________________________________________
 Professional FreeSWITCH Consulting Services:
 consulting at freeswitch.org
 http://www.freeswitchsolutions.com

 Official FreeSWITCH Sites
 http://www.freeswitch.org
 http://confluence.freeswitch.org
 http://www.cluecon.com

 FreeSWITCH-users mailing list
 FreeSWITCH-users at lists.freeswitch.org
 http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
 UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
 http://www.freeswitch.org

-- 

Sincerely,

 Giovanni Maruzzelli
 OpenTelecom.IT
cell: +39 347 266 56 18

_________________________________________________________________________
 Professional FreeSWITCH Consulting Services:
 consulting at freeswitch.org
 http://www.freeswitchsolutions.com

 Official FreeSWITCH Sites
 http://www.freeswitch.org
 http://confluence.freeswitch.org
 http://www.cluecon.com

 FreeSWITCH-users mailing list
 FreeSWITCH-users at lists.freeswitch.org
 http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
 UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
 http://www.freeswitch.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20170613/d51e8d4f/attachment.html>