[Freeswitch-users] When calling out , freeswitch doesn't get DTMF ?

Wed Jun 14 07:53:17 UTC 2017

Never heard such problems

Please pastebin your dialplan, your SIP profile, and the complete, since
beginning to end, unedited, debug output of console when receiving a call
which does not get DTMFs

sent from mobile
cell: +39 347 266 56 18
Giovanni Maruzzelli
OpenTelecom.IT

On Jun 13, 2017 23:07, "admin" <admin at tedssupply.com> wrote:

> I am encountering the same issue.  I am using an ESL call to api
> originate, with little else except getting in and out of the port, and the
> caller DTMF is failing to reach the called number.  The called number auto
> answer attendant does not respond to DTMF, and a call to a test phone
> confirms no DTMF.  This is a new upgrade from 1.2 to 1.6 and I don't know
> if this was an issue in 1.2, but my users never complained before 1.6
> upgrade.  Ideas?...
>
>
> >>> chenyzhi  <eastour at 163.com> 06/13/17 3:32 PM >>>
> It's a one leg call .there is no b-leg.
>
> please make a test on your freeswitch box .
>
> just type the command "originate user/1001 5000" on the freeswitch console
> to see if your freeswitch instance can detect dtmf input.
>
>
>
>
>
> At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <
> luis.daniel.lucio at gmail.com> wrote:
>
> check if you have transcoding, and if you do, check that dftm type-codec
> on leg b are compatible.
>
> --
> Luis Daniel Lucio Quiroz
> CISSP, CISM, CISA
> Linux, VoIP and much more fun
> www.okay.com.mx
>
> Need LCR? Check out LCR for FusionPBX with FreeSWITCH
> Need Billing? Check out Billing for FusionPBX with FreeSWITCH
>
> On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <eastour at 163.com> wrote:
>
>> I don't think It's  the DTMF type , because  when I dial 5000 from x-lite
>> (which has registered to freeswitch as 1001) ,I can hear the voice and if I
>> press any dtmf on x-lite,  freeswitch can recieve the dtmfs.  This means
>> that the DTMF type is correct ,otherwise freeswitch coudn't have received
>> the dtmfs;
>>
>>  when I enter the command  "originate user/1001 5000"  at the freeswitch
>> console , my xlite will ring ,and I answered ,I can hear the voice ,I press
>> some dtmf,but freeswitch can NOT receive any dtmf.  really weird.
>>
>>
>>
>>
>>
>> At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <gmaruzz at gmail.com> wrote:
>>
>> you need to check the DTMF type, you probably are using the wrong one
>> (info-inband-rfc2833), and for some reason they are not negotiated
>>
>> On 12 June 2017 at 02:32, chenyzhi <eastour at 163.com> wrote:
>>
>>> I have read the logs ,but I didn't find any difference.
>>>
>>> Please make a test to see if this happens in your box.
>>>
>>>
>>>
>>>
>>>
>>> At 2017-06-10 06:49:34, "David Villasmil" <david.villasmil.work at gmail.
>>> com> wrote:
>>>
>>> Have you looked at the log? Bump the logging up and see what shows up...
>>> what you're seeing is very weird
>>>
>>> David
>>> On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <eastour at 163.com> wrote:
>>>
>>>> Hi
>>>>
>>>> call 5000 from x-lite , you can hear the IVR voice and if you press
>>>> dtmf keys , freeswitch can receive the dtmf keys .
>>>>
>>>> but , if you enter the command  "originate user/1001 5000"  , x-lite
>>>> will ring ,answer it ,you can hear the IVR voice , press some keys ,the
>>>> freeswitch can NOT receive any dtmf ,
>>>>
>>>> why?
>>>>
>>>>
>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/
>>>> options/freeswitch-users
>>>> http://www.freeswitch.org
>>>
>>>
>>>
>>>
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>>
>> --
>>
>> Sincerely,
>>
>> Giovanni Maruzzelli
>> OpenTelecom.IT
>> cell: +39 347 266 56 18
>>
>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
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