<html><head><meta http-equiv=Content-Type content="text/html; charset=UTF-8"><META name="Author" content="GroupWise WebAccess"><style type="text/css"> 
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</style></head><body style='font-family: Helvetica, Arial, sans-serif; font-size: 13px; '><div id="GroupWiseSection_1497387683000_admin@tedssupply.com_8C5943800DB20000904E4477ADACB017_" class="GroupWiseMessageBody"><div>I am encountering the same issue.  I am using an ESL call to api originate, with little else except getting in and out of the port, and the caller DTMF is failing to reach the called number.  The called number auto answer attendant does not respond to DTMF, and a call to a test phone confirms no DTMF.  This is a new upgrade from 1.2 to 1.6 and I don't know if this was an issue in 1.2, but my users never complained before 1.6 upgrade.  Ideas?...</div><span> </span><span class="GroupwiseReplyHeader"><br><br>>>> chenyzhi  <eastour@163.com> 06/13/17 3:32 PM >>><br></span><div style="line-height:1.7;color:#000000;font-size:14px;font-family:Arial"><div>It's a one leg call .there is no b-leg.</div><br><div>please make a test on your freeswitch box .</div><br><div>just type the command "originate user/1001 5000" on the freeswitch console to see if your freeswitch instance can detect dtmf input.</div><br><br><br><br><div style="position:relative;zoom:1"></div><div id="divNeteaseMailCard"></div><br>At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <luis.daniel.lucio@gmail.com> wrote:<br> <blockquote id="isReplyContent" style="PADDING-LEFT: 1.0ex;MARGIN: 0.0px 0.0px 0.0px 0.8ex;BORDER-LEFT: rgb(204,204,204) 1.0px solid;"><div dir="ltr">check if you have transcoding, and if you do, check that dftm type-codec on leg b are compatible.</div><div class="gmail_extra"><br><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>--</div><div>Luis Daniel Lucio Quiroz<br>CISSP, CISM, CISA<br>Linux, VoIP and much more fun<br><a href="http://www.okay.com.mx" target="_blank">www.okay.com.mx</a><br><br>Need LCR? Check out LCR for FusionPBX with FreeSWITCH<br>Need Billing? Check out Billing for FusionPBX with FreeSWITCH</div></div></div></div> <br><div class="gmail_quote">On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <span><<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0 0 0 0.8ex;border-left: 1.0px rgb(204,204,204) solid;padding-left: 1.0ex;"><div style="line-height:1.7;color:#000000;font-size:14px;font-family:Arial"><div>I don't think It's  the DTMF type , because  when I dial 5000 from x-lite (which has registered to freeswitch as 1001) ,I can hear the voice and if I press any dtmf on x-lite,  freeswitch can recieve the dtmfs.  This means that the DTMF type is correct ,otherwise freeswitch coudn't have received the dtmfs;</div><br><div> when I enter the command  "originate user/1001 5000"  at the freeswitch console , my xlite will ring ,and I answered ,I can hear the voice ,I press some dtmf,but freeswitch can NOT receive any dtmf.  really weird.</div><div><div class="h5"><br><br><br><br><div style="zoom:1"></div><div id="m_3579896831590969198divNeteaseMailCard"></div><br>At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <<a href="mailto:gmaruzz@gmail.com" target="_blank">gmaruzz@gmail.com</a>> wrote:<br> <blockquote id="m_3579896831590969198isReplyContent" style="PADDING-LEFT: 1.0ex;MARGIN: 0.0px 0.0px 0.0px 0.8ex;BORDER-LEFT: rgb(204,204,204) 1.0px solid;"><div dir="ltr">you need to check the DTMF type, you probably are using the wrong one (info-inband-rfc2833), and for some reason they are not negotiated<br><div class="gmail_extra"><br><div class="gmail_quote">On 12 June 2017 at 02:32, chenyzhi <span><<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0 0 0 0.8ex;border-left: 1.0px rgb(204,204,204) solid;padding-left: 1.0ex;"><div style="line-height:1.7;color:#000000;font-size:14px;font-family:Arial"><div>I have read the logs ,but I didn't find any difference.</div><br><div>Please make a test to see if this happens in your box.</div><div><div class="m_3579896831590969198m_-3325907571588291118h5"><br><br><br><br><div style="zoom:1"></div><div id="m_3579896831590969198m_-3325907571588291118m_-1631917575087001414divNeteaseMailCard"></div><br>At 2017-06-10 06:49:34, "David Villasmil" <<a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a>> wrote:<br> <blockquote id="m_3579896831590969198m_-3325907571588291118m_-1631917575087001414isReplyContent" style="PADDING-LEFT: 1.0ex;MARGIN: 0.0px 0.0px 0.0px 0.8ex;BORDER-LEFT: rgb(204,204,204) 1.0px solid;">Have you looked at the log? Bump the logging up and see what shows up... what you're seeing is very weird<br><br>David<br><div class="gmail_quote"><div dir="ltr">On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin: 0 0 0 0.8ex;border-left: 1.0px rgb(204,204,204) solid;padding-left: 1.0ex;"><div style="line-height:1.7;color:#000000;font-size:14px;font-family:Arial"><blockquote id="m_3579896831590969198m_-3325907571588291118m_-1631917575087001414m_-4483901826646281962isReplyContent" style="PADDING-LEFT: 1.0ex;MARGIN: 0.0px 0.0px 0.0px 0.8ex;BORDER-LEFT: rgb(204,204,204) 1.0px solid;"><div style="color:black"><div style="color:black">Hi</div><div style="color:black"><br></div><div style="color:black"> call 5000 from x-lite , you can hear the IVR voice and if you press dtmf keys , freeswitch can receive the dtmf keys .</div><div style="color:black"><br></div><div style="color:black">but , if you enter the command  "originate user/1001 5000"  , x-lite will ring ,answer it ,you can hear the IVR voice , press some keys ,the freeswitch can NOT receive any dtmf ,</div><div style="color:black"><br></div><div style="color:black">why?</div> </div> </blockquote></div><br><br><span title="neteasefooter"><p> </p></span>_________________________________________________________________________<br> Professional FreeSWITCH Consulting Services:<br> <a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br> <a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br> <br> Official FreeSWITCH Sites<br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> <a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br> FreeSWITCH-users mailing list<br> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></blockquote></div> </blockquote></div></div></div><br><br><span title="neteasefooter"><p> </p></span><br>_________________________________________________________________________<br> Professional FreeSWITCH Consulting Services:<br> <a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br> <a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br> <br> Official FreeSWITCH Sites<br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> <a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br> FreeSWITCH-users mailing list<br> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br><br><br>-- <br><div class="m_3579896831590969198gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><span><span><br>Sincerely,<br></span><span><font color="#888888"><br> Giovanni Maruzzelli<br> OpenTelecom.IT</font></span><br><span>cell: +39 347 266 56 18<span><font color="#888888"><br></font></span></span></span></div></div></div> </div></div> </blockquote></div></div></div><br><br><span title="neteasefooter"><p> </p></span><br>_________________________________________________________________________<br> Professional FreeSWITCH Consulting Services:<br> <a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br> <a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br> <br> Official FreeSWITCH Sites<br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> <a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br> FreeSWITCH-users mailing list<br> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br></div> </blockquote></div><br><br><span title="neteasefooter"><p> </p></span></div></body></html>