[Freeswitch-users] Building an IVR - Macro not found error

Michael Jerris mike at jerris.com
Fri Sep 2 02:28:59 MSD 2016


installing from source or packages?  What file are you editing exactly and what have you added to it and where?

> On Sep 1, 2016, at 6:21 PM, William Colls <william at williamcollsassoc.ca> wrote:
> 
> Freeswitch 1.6.9
> 
> debian Jessie 64 bit platform.
> 
> New to Freeswitch and trying to build a small IVR. I am getting an error 
> when it tries to execute a phrase macro.
> 
> From looking at freeswitch.xml.fsxml it appears that the macro is 
> loaded (reloadxml produces no errors).
> 
> When I call into the switch, I can see the call being answered, and my 
> IVR is picked, up and executes with out error until switch_ivr_play 
> tries to play the macro. It then generates the error message "Can't find 
> macro ourhouse_greet_long". Just before the error occurs, I get a debug 
> message "No language specified - Using [en]".
> 
> If I substitute one of the Demo IVR macros for ourhouse_greet_long, it 
> will be executed with out error.
> 
> The file containing macro is located in 
> /usr/local/freeswitch/conf/lang/en/ivr.
> 
> So what have I done wrong? Any help appreciated. I can provide more 
> detail if needed.
> 
> Thanks for your time.
> 
> William.
> 
> 
> 
> 
> 
> 
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