[Freeswitch-users] Building an IVR - Macro not found error

William Colls william at williamcollsassoc.ca
Fri Sep 2 02:21:10 MSD 2016


Freeswitch 1.6.9

debian Jessie 64 bit platform.

New to Freeswitch and trying to build a small IVR. I am getting an error 
when it tries to execute a phrase macro.

 From looking at freeswitch.xml.fsxml it appears that the macro is 
loaded (reloadxml produces no errors).

When I call into the switch, I can see the call being answered, and my 
IVR is picked, up and executes with out error until switch_ivr_play 
tries to play the macro. It then generates the error message "Can't find 
macro ourhouse_greet_long". Just before the error occurs, I get a debug 
message "No language specified - Using [en]".

If I substitute one of the Demo IVR macros for ourhouse_greet_long, it 
will be executed with out error.

The file containing macro is located in 
/usr/local/freeswitch/conf/lang/en/ivr.

So what have I done wrong? Any help appreciated. I can provide more 
detail if needed.

Thanks for your time.

William.








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