[Freeswitch-users] Media after hang-up???

[Steven Ayre]

Is there any NAT in place? BYE goes to the Contact address, which can be
incorrect.


On 20 August 2014 21:25, Stuart Mills <stuart.mills3 at btopenworld.com> wrote:

>   I did think it was a bit strange, I’d never heard of it before today
> (now I know why). Maybe it’s the relay of information to me that’s at fault
> here, I’ll double check that.
>
> Thanks again Mike
>
>  *From:* Michael Jerris <mike at jerris.com>
> *Sent:* Wednesday, August 20, 2014 7:59 PM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Media after hang-up???
>
> Your carrier is an idiot.  You don't ACK a BYE.  Do they mean you are not
> getting any response from the BYE?  Double check the sip trace that all the
> IP's are right and you are sending the BYE to the right place.
>
>  On Aug 20, 2014, at 2:17 PM, Stuart Mills <stuart.mills3 at btopenworld.com>
> wrote:
>
>   Hi Mike,
>
> Thanks for the reply.
>
> I know for sure this isn’t FreeSWITCH causing the issue, I get the CDR
> posted at the right time and durations are correct, it’s almost as if the
> far end PBX hasn’t noticed the hang-up, even though the BYE does get sent.
>
> My carrier mentioned today (following a full trace from their end) that
> the PBX isn’t sending an ACK to the BYE, does that make any sense given the
> issue I am seeing? My main issue here is if it’s a PBX configuration issue,
> I am unable to look at and diagnose myself, so some sort of starting point
> would be really helpful <wlEmoticon-smile[1].png>.
>
> Cheers,
>
> Stuart
>
>  *From:* Michael Jerris <mike at jerris.com>
> *Sent:* Wednesday, August 20, 2014 5:25 PM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Media after hang-up???
>
> I have never seen an issue like this, a pcap might tell you more, but i
> seriously doubt we are still sending media after the call hangs up.  I
> would suggest taking a look at a pcap and the debug logs and seeing that
> the call is actually being hung up on the leg facing the pbx and we really
> stop sending media.
>
> Mike
>
>  On Aug 19, 2014, at 8:19 PM, Stuart Mills <stuart.mills3 at btopenworld.com>
> wrote:
>
>   Hi,
>
> I’m experiencing a strange issue calling a destination within the UK,
> whereby media seems to still be connected after hang up.
>
> I only know this as the destination is a PBX, supplied by Unify (formerly
> Siemens), and that PBX on occasions records a voicemail, when a message is
> taken and after the call is hung up, there is a continuous tone heard on
> the end of the recording. The call logs show the right duration and the
> carrier has also confirmed that the call ended as the logs suggest.
>
> So, I’m wondering if anyone else has come across the same sort of issue
> using FreeSWITCH? The end user has told me they never used to experience
> this issue using a different provider, and I can’t reproduce this issue at
> all using other types of PBX, all calls end as they should and voicemail
> recordings end when the call does.
>
> This issue doesn’t seem to be a FreeSWITCH one, just thought it worth an
> ask to the group.
>
> Cheers,
>
> Stuart
>
>  ------------------------------
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